Operations Manager - Peterborough, Canada - GardaWorld

GardaWorld

Verified Company

Peterborough, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Operations Manager:

Reports to:
Regional Manager, Eastern Ontario

Purpose of Position:

This position will manage the day to operational staff.

The successful applicant will need to have previous experience in the security industry and possess superior communication and leadership skills.

Work Environment:

The individual will be required to work in a fast-paced environment, with varying levels of stress depending on activity levels and business needs.

This position will be based out of Peterborough, Ontario.

This position will be hybrid with travels as necessary to the client sites.

Structure and Relationship:

This position reports to the Regional Manager, Eastern Ontario and works closely with Regional Managers, Schedulers and HR Advisors to provide world class service to our clients.

Required Skills:

The incumbent will require the following skill set:
years of experience in the security industry

Exceptional people/customer service skills
Proven ability to take initiative
Must possess high energy
Professional with great attention to detail
Must be able to multitask and manage multiple projects
Proven to be well organized and confident

Task Related Objectives:

Ensure resources are appropriately and efficiently allocated to sites and that priorities are always covered adequately without overtime;
Maintain a database of quality event employees, and update information as needed;
Attend requests, ensuring all details are communicated and confirmed appropriately to event staff
Updating vacation requests of field staff, and ensuring that there is adequate coverage to maintain services at all times;
Ensure performance and attendance issues are addressed at the correct time, in accordance with GardaWorld's policies and procedures
Provide coaching and counseling to field staff while working with Human Resources to Initiate, coordinate and enforce all company policies and procedures
Drive efficiencies throughout the operation in conjunction with the Regional Managers, Schedulers, and Recruiters
Help new hires navigate the uniforming and employee engagement process.
Support Regional Management as required.

Benefits:

Comprehensive salary starting at $55,000 with flexibility depending on experience
RRSP matching
3 weeks vacation
Growth opportunity to launch your career within management