Sales and Market Manager - Niagara Falls, Canada - Willoughby Manor Retirement Residence
Description
_"How do you live in the moment?"_
The
Sales and Marketing Manager reports to the General Manager and is responsible for driving sales in the community.
Responsibilities:
Leverage Lifetimes Living's consultative sales process "HOME Selling" to help seniors and adult children make informed decisions when choosing a retirement residence,- Drive occupancy levels and meet or exceed established sales targets,- Manage telephone inquiries and convert to personal visit bookings,- Demonstrates within the team a relaxed manner and a skill in 'going with the flow' emphasizing people's individual needs and not tasks and routines while ensuring work requirements are met,- Conduct personal visits, follow up on leads, close sales through lease signings,- Track sales activity in our Customer Relationship System (CRS) database and analyze reports to identify sales trends specific to the community and residence.- Inspires others to be motivated and work with a passion, and empower staff,- Drive referrals and traffic,- Create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large: build a qualified lead database,- Maintains open communication at all levels,- Presents a positive approach, not controlling language and actions towards people.
- Monitor expenditures of funds allocated to the marketing budget.
Qualifications:
The qualifications needed to join our family are as follows:
Proficient in the use of Microsoft Office,- Knowledge of the surrounding area and communities,- Strong interpersonal skills,- Effective listening skills,- Valid provincial driver's license and access to a vehicle,- Familiar with the provisions of the Occupational Health & Safety Act, years' experience in Sales,- Experience in the seniors housing or hospitality industries would be ideal but is not mandatory,- Ability to embrace various skills from the team to maximize the potential to enhance the well being of all individuals,- Must have a clear vulnerable sector screen, no older than 6 months TB results less than 6 months, evidence of flu shot, must be able to provide three work references.
What do we offer you?
- Competitive wages
- Employee benefits
- Employee perks
- Employee and Family Assistance Program
- Matching RRSP contribution
- Medication training provided (only included if specific to the role)
- Support for personal and professional growth
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