Dispatcher / Flight Follower - Air Ambulance - Winnipeg, Canada - SkyNorth Air Ltd

Description

Medevac Dispatcher / Flight Follower - Air Ambulance Operations
SkyNorth Air is accepting resumes for the position of Dispatcher - Medevac Operations.

Please see the key responsibilities, and skills / qualifications required for the position listed below:

• Monitor all aircraft to ensure safe departure and arrivals as per Type D Flight Following system
• Schedule crews for flights and respond to all crew enquiries with regards to their duties
• Accept inbound calls from a central coordination center (MTCC) in regards to availability and dispatch of aircraft and crews
• Work closely with MTCC to determine their trip needs and ensure correct information is passed on to AMS staff in a timely manner
• Support Pilot and AMS staff with regards to trip details and station stop requirements (Fuel Orders, Transportation needs)
• Generate the trip sheets for the crew and provide relevant documentation for flights
• Organize hotel accommodation for crews at destination if required
• Assist with the interpretation of all flight documents and information for the Accounting and Maintenance Depts.
• General office administration duties
• Other duties as assigned

Skills and Qualifications:

• Ability to work in a 24/7 operating environment (including overnights)
• Ability to communicate effectively and tactfully with a diverse group of people
• Excellent time management skills and ability to prioritize work for maximum efficiency
• Ability to demonstrate a professional approach and work well under pressure
• Selfstarter and ability to act independently under mínimal supervision
• Excellent interpersonal and quality service skills
• Previous experience in Aviation Customer Service, or Aviation Operations desired

Education:
Secondary School Diploma or sufficient experience


Compensation:
As per company scale, with standard company benefits.


Job Types:
Full-time, Permanent


Benefits:

• Dental care
• Extended health care
• Life insurance
• RRSP match

Schedule:

• 12 hour shift

Work Location:
In person