Manager, Digital Communication Strategy - Toronto, Canada - Scotiabank

Scotiabank

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 198891

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Digital Communications Strategy conducts analytics and set digital communications strategies to maximize dollars collected improving Canada Collection's while delivering on the Bank's credit loss & operations expense plans.

What You'll Do:

Identify and track KPIs related to the communication strategies performance and communicate accordingly to the stakeholders.
Responsible for the endto end design and implementation of communication strategies, from data analytics to identify opportunities & monitor results, to system configuration to deploy strategies into production
Produce monitoring & performance reports, measuring benefits in loss avoidance & cost to collect. Communicate results & generate recommendations with focus on incremental profitability
Monitor effectiveness of digital communication strategies, identifying actionable opportunities to address market & portfolio headwinds
Develop & improve business line relationships to expand scope of existing services and enhance customer experience
Keep abreast of emerging regulatory requirements and trends, assessing potential impact to the bank, making recommendations to management and senior executives on strategies to mitigate impact and enhance effectiveness

What You'll Bring:

years' experience managing data and completing analysis

Experience with analytical software such as R, python, SAS, or SQL
Strong collaboration, and communication skills
Demonstrated abilities to think strategically, pragmatic & drive results
Results driven individual with high level of curiosity and ability to dive into details without losing sight of the big picture
Exceptional organization skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis
A University degree in Business, Economics, Marketing, Statistics or Management Analytics (desired)

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.