Administrative Support Agent - Gatineau, Canada - CÉGEP Heritage College

CÉGEP Heritage College

Verified Company

Gatineau, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Cégep Heritage College is located in Gatineau, Québec, next to the National Capital Region's Gatineau Park.

It is the region's only public, tuition-free, English-language college, offering innovative and personalized instruction across 19 Career, Pre-University and Continuing Education programs in its modern, state-of-the-art facilities.

Cégep Heritage College is a vibrant multicultural institution with dedicated staff serving more than 1,200 students.

It delivers educational programming that fosters extraordinary student-teacher interaction, student leadership and entrepreneurship, intercultural dialogue and engagement, and high-calibre athletics.

COMPETITION NUMBER
C23-24-SS-34

DEPARTMENT
Student Services

TYPE OF HIRING
Regular full-time.

WORK LOCATION
325, boul. de la Cité-des-Jeunes, Gatineau (Québec) J8Y 6T3

WORK SCHEDULE
35 hours per week from Monday to Friday

8:30 am.m. to 4:30 p.m.

PREDECESSOR
Adriana Barbosa Ponce

IMMEDIATE SUPERVISOR
Julie Goulet

MINIMUM QUALIFICATIONS REQUIRED

Must have a secondary school diploma (DES) in an appropriate specialty, or a diploma or attestation recognized as equivalent by the competent authority.
Must have at least one (1) year of pertinent experience.
Must possess very good communication skills in English and in French (oral, written and comprehension).
Experience as a user with Microsoft Office is essential.
Must have excellent customer service skills and experience.

ADDITIONAL QUALIFICATIONS

Must possess excellent communication, organizational and interpersonal skills.
Must have excellent analytical and problemsolving skills.
Must be diligent, dynamic, creative and detail oriented.
Must be able to work independently with mínimal supervision, and have the ability to work as part of a team.
Must be able to work effectively with respect to deadlines and produce accurate results.
Must be flexible and able to adapt quickly to different situations.
Must have a strong work ethic and exercise discretion.

SALARY RANGE
22.36$ $

ROLE SUMMARY

SUMMARY

The principal and customary work of the employee in this employment class consist in receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her area.

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DUTIES

Answers general inquiries and redirects students to those responsible for certain dossiers.
Professionally greets and directs visitors and students.
Assist with processing transcript requests.
Assist during the registration process of noncredit students as per Continuing Education protocols and procedures.
Collects fees and issues receipts as required.
Creates memos, documents, and letters as directed by the administration.
Enters data into required reports if need be, including Student Services newsletter.
Prepares the "inhouse" diplomas and certificates for graduation and for other activities.
May be asked to act as backup to code and forward accounts payables.
Reports building and photocopier related problems to Building Services.
Maintains uptodate filing systems: student files, final exams, etc.
Process and approves student pictures in their student life (Clara/Omnivox)
Orders office supplies as required.
May be asked to act as proctor or scribe when needed.
Assist both Registrar's office and Student Services with administrative related tasks.
Takes part of Student Services department events when required (Award night, Open house, graduation, etc.).
Performs other related duties as assigned by the administration.