Billing Clerk - Halifax, Canada - Dalhousie University - Anesthesia, Pain Management and Perioperative Medicine Administration inc.

Description

Billing Clerk

Full-time, permanent position

Partial remote work

Halifax, Nova Scotia

Anesthesia, Pain Management and Perioperative Medicine (APMPM) Administration Inc. with Dalhousie University serving as pay administrator (paymaster)

Reporting to the Chief Operating Officer and working closely with the Billing Officers and finance staff, the Billing Clerk provides administrative and clerical support for the anesthesia billing office.

The position enters medical billing data and prepares and submits accurate and timely patient billing information to the Province of Nova Scotia (MSI) for the insured medical services delivered by Department's anesthesiologists.

This includes data entry into a billing software program, medical coding of procedures and submission of claims.

The position also assists, as required, in the invoice issuance, processing and monitoring of billings to patients for private, non-insured services and for those services paid by third parties.

Primary Responsibilities:

• Review patient case and medical intervention/procedure information for anesthesia services delivered by anesthesiologists and pain physicians in the Central Zone.
• Code for billing purposes, ensuring all procedures/cases are billed at the highest appropriate unit value allowed for anesthesia as per MSI manual.
• Enter timely and accurate billings data into the software program, submit shadow billing claims electronically to MSI and follow up on any adjudication issues arising.
• Liaise with physicians and other administrative personnel, regarding outstanding case information.
• Effectively and confidentially utilize hospital clinical systems as required as per privacy requirements.
• Support the Senior Clerk as required to prepare and submit invoices for noninsured services to patients and/or third parties such as insurance companies and the military and follow up on any issues. Maintain and monitor records for all thirdparty and uninsured services billings and invoices, and followup on collection, liaising with Finance office as required.
• Communicate professionally and diplomatically, when required, with patients virtually when dealing with private billing payments for various uninsured medical procedures.
• Contribute to the development of billing policies, procedures and guidelines for effective management of billing processes, reporting and recordkeeping.

Qualifications:

• Undergraduate degree or Business/Office Administration diploma (or equivalent combination of training and experience).
• Three to five years' experience working in office administration, preferably in healthcare setting.
• Very efficient data entry and keyboarding skills.
• A high degree of accuracy and strong attention to detail for data entry purposes, including critical thinking with the ability to multitask.
• Strong computer skills, and proficiency in office management systems such as Microsoft 365 is required. ACCURO software experience is a strong asset.
• Ability to maintain patient privacy and confidentiality.
• Ability to communicate effectively and diplomatically with other employees, physicians and patients.
• Medical terminology certificate would be an asset.

Location of Work:

The main office is located within the QEII Health Sciences Centre, Victoria General Hospital site, 10th floor, 1276 South Park St, Halifax.

Partial remote work arrangements are possible. Proof of Covid vaccination required as per Nova Scotia Health policies.
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