Business Systems Analyst - Vancouver, Canada - ITC Construction Group

ITC Construction Group

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting to the Information and Systems Manager, the Business Systems Analyst will manage/assist in systems implementation initiatives in the company, provide user support, maintain system data and security, and perform other system-related functions within the company.

Technical Competency

Lead/Assist in the upgrade of existing ERP system and implementation of new systems projects Full integrated cycle.
Work closely with Information and Systems Manager to ensure that all deliverables are delivered successfully and on time
Display a high level of knowledge and consistent service throughout all interactions with users
Effectively complete all required project activities on time, on budget and of the highest quality
Collaborate with various business groups to identify, analyze, and document best process practices
Develop flowcharts to enable detailed understanding of business flows
Analyse various business processes to improve efficiencies. Change managementhow to approve workflows, remove redundancies.
Facilitate or assist on the implementation, deployment and other project activities supporting the rollout of initiatives
Provide technical expertise by responding to inquiries regarding errors, problems, or questions with existing and new systems
Follow up and escalate issues and enhancements identified throughout the project
Provide appropriate software documentation
Design, facilitate and conduct training for users on existing and new systems
Develop forms, queries, logs, dashboards, and reports per business user requirements
Develop and maintain plans outlining steps and timetables for design, testing, data conversion and user training
Acquire and maintain current knowledge of relevant product offerings in order to deliver services and enable the transfer of skills to ITC users
Create, in conjunction with business users, detailed scenarios and test cases for user acceptance testing based on business processes and requirements
Excellent problemsolving and analytical skills
Perform other systemsrelated duties that the Information and Systems Manager may assign

Qualifications

Completion of postsecondary education from a recognized college/university with specialization in Information Technology or Computer Science.
Familiarity with project management and systems implementation methodologies
Strong interpersonal, communication, management, and technical skills
Positive attitude and strong work ethic
Minimum five (5) years implementation/IT experience in a consulting or construction environment. Job costing and financial background is ideal.
Ability to communicate fluently in English, both verbally and in writing
Must be able to work in a team environment with local and remote teams
Knowledge of business processes particularly in the construction industry is an asset
SQL Programming experience is an asset
Experience in data analytics, system design & technical programming is an asset
Ideally with previous experience with CMiC, Procore or similar ERP systems such as SAP, ORACLE, JDE, MS Office.