Community Inclusion Specialist - Winnipeg, Canada - Manitoba Blue Cross

Manitoba Blue Cross

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Manitoba Blue Cross

We're a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans.

Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.

Why work for us?
Manitoba Blue Cross, is a Manitoba Top Employer.

We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team.

We actively foster a culture that focuses on your satisfaction, development, diversity, and growth.
Culture of Caring
We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes.

Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.

We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.

We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

Competitive starting salary.
A comprehensive health benefit package.
Hybrid work environment, flexible work schedules.
Fully equipped onsite fitness center.
Casual dress code to promote diversity and inclusivity.
Personal and professional development.

Are you a driven, dedicated, and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization.

JOB SUMMARY

DUTIES AND RESPONSIBILITIES

Create presentations to educate newcomers to Manitoba on the healthcare insurance landscape and MBC members about their benefit plans.
Deliver presentations to multiple audiences, in different communities, and, through translation services, in different languages.
Research and develop a recommendation to the Product Committee about inclusive plan enhancements that could be offered as embedded enhancements and/or optional benefit bundles.
Conduct market research into inclusive plan designs.
Collaborate with MBC departments, product committee, ethnocultural community organizations, Indigenous organizations, and others to gather research, insights, and feedback.
Proposed bundles for evaluation include traditional healing, gender diversity, care navigation, and accessibility benefits.
Develop recommendations to include benefits, benefit criteria, cost, sales, and marketing plans.
Research and develop a business case for a project to improve our customer experience by adopting inclusive language.
Conduct market research into the use of inclusive language including the use of gender, updated terminology, the use of plain language, and accessibility.
Develop an inclusive language guide.
Update existing gender requirements in collaboration with departments.
Submit a business case to Project Management for inclusion in 2025 project planning.
As approved by Manager, Business Solutions, initiate such personal and professional development, as may be required, to remain effective in this position.
Performs other related duties as assigned.

SKILLS AND QUALIFICATIONS

Dedicated to the principles of exceptional service; committed to responding to, anticipating and addressing customer needs, for both internal and external customers.
Bachelor's degree in education, social work, nursing, communications, or business administration with Equity, Diversity and Inclusion specific training and/or certification.
13 years' experience facilitating and leading EDI initiatives or programs.
Demonstrated knowledge of workplace EDI concepts and methodologies.
Understanding of insurance concepts and principles.
Exceptional communication skills and a demonstrated passion for working with people.
Ability to speak multiple languages is considered an asset.
Excellent organizational skills with the ability to manage and prioritize multiple key activities within varied and dynamic timelines on an ongoing basis.
Excellent report writing skills and presentation skills.
Ability to work evenings and weekends.

Ready to Apply? We are excited to meet you

We thank all applicants for their interest; however only those being considered will be contacted.

Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone.

We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.