Implementation Project Manager - Calgary - S&P Global

    S&P Global
    S&P Global Calgary

    1 day ago

    Description

    Implementation Project Manager


    Implementation Project Manager role at S&P Global.

    About the Role


    Grade level: 09.

    Key Responsibilities

    • Guide new customers through an implementation lifecycle and onto our technology platform.
    • Conduct analyses and assess team practices to ensure efficient operation.
    • Improve implementation procedures and tooling to make the process seamless.
    • Proactively communicate action plans, status, next steps, and proposed solutions with stakeholders.
    • Lead the Onboarding team, manage ticket escalation, process improvements, and liaison with the Product organization.
    • Mentor new team members.
    • Consolidate, improve, and modify Onboarding Playbook documentation.
    • Own and manage all facets of the Onboarding process for new customers.
    • Query and extract data using SQL, C#, and Python.
    • Communicate status updates and next steps by phone and email to internal stakeholders and customers.
    • Obtain customer data, ingest it into our systems, and test quality and functionality.
    • Manage multiple ongoing projects and client‑facing communication.
    • Own and resolve relevant support tickets, explain breakdown, and suggest process improvements for recurring cases.
    • Act as the initial point of escalation for support tickets when applicable.
    • Work with other teams to meet or exceed Service Level Agreements.
    • Communicate clearly and consider priorities of others.
    • Apply critical thinking and solutions to issues with a comprehensive view.
    • Use judgment to identify and resolve day‑to‑day problems.
    • Recognize setbacks and risks to goals or metrics and elevate as required.
    • Become a subject‑matter expert in dealership management systems and data extraction topics.
    • Prioritize and manage concurrent work streams with minimal supervision.
    • Analyze current processes and implement improvements.
    • Assist in building reports in Salesforce when applicable.

    Desired Qualifications

    • 2+ years of relevant professional experience in a fast‑moving company or the auto industry.
    • Experience leading a team or an entire process.
    • Strong project management skills with accountability for meeting defined deadlines; ability to manage multiple projects concurrently.
    • Strong interpersonal and communication skills; ability to lead complex discussions across departments.
    • Comfortable with technology and process‑based tools.
    • Proficient user of Microsoft Office 365.
    • Intermediate SQL / Google BigQuery knowledge.
    • Power BI knowledge/experience is a plus.
    • experience.
    • Project Management experience is a plus.
    • A natural leader and team player.
    • Collaborative and solutions oriented.
    • Clear and succinct verbal and written communicator.
    • Enjoys process and mastery of technical detail.
    • Proactive and owns the mindset.

    Right to Work Requirements


    This role is limited to candidates with indefinite right to work within the USA or Canada.

    Compensation & Benefits (US Applicants Only)

    • Base salary range: $53,084 to $109,089. Final base salary will be based on geographical location and qualifications.
    • Eligible for an annual incentive plan.
    • Eligible to receive additional S&P Global benefits. For more information on benefits, visit

    Equal Opportunity Employer


    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

    If you need an accommodation during the application process due to a disability, please send an email to


    #J-18808-Ljbffr
  • Work in company

    Project Development Manager

    Only for registered members

    L'équipe des ventes des mises à niveau et des rénovations · de compresseurs alternatifs est ravie d'offrir · une occasion passionnante à un individu motivé prêt · a occuper un rôle en contact avec les clients Dans ce poste vous serez responsable des ventes · et du développement ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Senior Manager, Projects

    Only for registered members

    Nous sommes une coopérative canadienne de services financiers de premier plan engagée à promouvoir activement une société durable et résiliente. · Ce poste est essentiel en matière de conception stratégique et de prestation des services à la clientèle ainsi qu’au personnel des TI ...

    Calgary

    3 weeks ago

  • Work in company Remote job

    Project manager

    Enel Group Inc - Posted by: James Anderson

    Work as a Project Manager at Enel Group Inc in Calgary. This position can be done remotely. · As a Project Manager, you will be responsible for: · Planning and executing projects from start to finish · Coordinating with cross-functional teams · Managing budgets and resources effe ...

    Calgary $60,000 - $90,000 (CAD) per year Full time

    2 days ago

  • Work in company

    Project Manager/Senior Project Manager

    Only for registered members

    You will provide overall leadership and direction on all things physical design related, fostering a collaborative work environment that aligns with the client's strategic objectives and values. · ...

    Calgary, AB

    2 weeks ago

  • Work in company

    Project Manager/Senior Project Manager

    Only for registered members

    The client-side Project Manager or Senior Project Manager leads the design aspects of diverse construction projects. They foster collaboration with clients and teams to ensure successful project delivery across corporate and retail spaces. · ...

    Calgary

    2 weeks ago

  • Work in company

    Project Manager/Senior Project Manager

    Only for registered members

    You will provide overall leadership and direction on all things physical design related, fostering a collaborative work environment that aligns with the client's strategic objectives and values. · ...

    Calgary, Canada, Canada

    4 days ago

  • Work in company

    Project Manager

    Only for registered members

    ++Lead pipeline rehabilitation projects utilizing our advanced cured-in-place pipe (CIPP) technology. · + · ,++Lead and manage assigned projects to meet goals for quality, productivity, customer satisfaction, profitability and safety. · Conduct site assessments and manage all pha ...

    Calgary, Alberta

    3 weeks ago

  • Work in company

    Project Manager

    Only for registered members

    A Project Manager responsible for end‑to‑end delivery across planning, execution, monitoring, and closure. · ...

    Calgary, AB

    3 weeks ago

  • Work in company

    Project Manager

    Only for registered members

    We are in search of individuals with an entrepreneurial mindset eager to contribute to a team focused on innovative solutions. · ...

    Calgary Full time

    23 hours ago

  • Work in company

    Project Manager

    Only for registered members

    This is a full-time role for a Project Manager based in Calgary, AB. · The Project Manager will oversee and execute civil construction projects, · including management of project timelines, budgets, · and ensuring adherence to safety protocols and quality standards. ...

    Calgary, Alberta

    4 weeks ago

  • Work in company

    Project Manager

    Only for registered members

    We are seeking an experienced Project Manager to join our dynamic and fast-paced team. The position is full-time and is based at our company's headquarter in Calgary. · ...

    Calgary

    1 week ago

  • Work in company

    Project Manager

    Only for registered members

    + Build What Matters · At Graham one of North America's largest general contractors we don't just build projects we connect communities and create pathways for progress. · + Here your work has purpose Your safety and growth are supported And your impact is lasting. · Lead Full Pr ...

    Calgary, Alberta

    2 weeks ago

  • Work in company

    Project Manager

    Only for registered members

    We're looking for a collaborative, accountable and detail-oriented Project Manager to join the Arcurve team. · YOU ARE · Passionate about technology · Driven to succeed · A believer in the importance of teamwork · ...

    Calgary, AB, Canada

    1 week ago

  • Work in company

    Project Manager

    Only for registered members

    This role involves leading a cross-functional project team for heavy civil and mining projects (M$20-50). · Lead project by assembling and leading an integrated project team with accountability for project performance. · Plan and ensure project deliverable reviews are completed o ...

    Calgary, Alberta

    2 weeks ago

  • Work in company

    Project Manager

    Only for registered members

    We are looking for a Project Manager who wants to join a challenging and fast-paced environment. Project Managers are responsible for ensuring the schedule, budget and details of a given task are well organized. · ...

    Greater Calgary Metropolitan Area

    1 month ago

  • Work in company

    Project Manager

    Only for registered members

    We are seeking an Intermediate Project Manager to join our team located in Calgary, Alberta office. · ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Project Manager

    Only for registered members

    The Project Manager – Multi-Family Construction is responsible for leading all aspects of multi-family residential development projects from pre-construction through occupancy and closeout. · Lead the project through all phases, from design coordination and permitting to construc ...

    Calgary, Alberta

    2 weeks ago

  • Work in company

    Project Manager

    Only for registered members

    A project manager with PMP and Scrum certification is required for a role in program or project management. · ...

    Calgary, Alberta

    2 weeks ago

  • Work in company

    Project Manager

    Only for registered members

    Summit, An Earth Services Company is seeking a highly motivated and experienced individual to join the Reclamation, Remediation and Risk Management (RRRM) group as a Project Manager. · A minimum of 5 years' relevant experience in project management, or environmental consulting, · ...

    Calgary, Alberta

    1 month ago

  • Work in company

    project manager

    Only for registered members

    We are seeking a Project Manager to lead our construction projects in Edmonton & Calgary. The successful candidate will have experience managing projects in the commercial or retail petroleum industry. · ...

    Calgary, Alberta

    1 month ago

  • Work in company

    Project Manager

    Only for registered members

    We are seeking a dynamic Project Manager with an engineering background in buildings to join our team. · You will have the opportunity to work within a talented and supportive team and take a lead role in key civil, institutional and commercial buildings projects. · ...

    Calgary, AB, Canada

    1 week ago

Jobs
>
Implementation project manager
>
Jobs for Implementation project manager in Calgary