Loss Prevention Manager - Vancouver, Canada - Livestock Canada
Description
Department:
Operations
Location:
Vancouver, BC
About the role:
The Loss Prevention Manager will be responsible for protecting company assets by developing and implementing Loss Prevention programs, provide training and supervising investigations to reduce theft and shortages across the organization including retail stores, warehouse and head office.
Key responsibilities and duties:
- Develop and lead the implementation of the Loss Prevention strategy, creating policies, procedures and training tools designed to protect company assets
- Receive and conduct thorough investigations on reports of internal/external theft, fraud or suspicious behavior
- Implement processes to monitor inventory levels and identify shortages
- Conduct regular site visits and audits across Canada to help ensure company policies are being met
- Analyze shortage results and formulate preventative action plans to reduce store shrinkage
- Consistently communicate with Store Managers and Associates to drive awareness of inventory shortage results, shortage concerns and strategy initiatives
- Manage risk management and policy breaches, ensuring communication with appropriate stakeholders, including the Operations Team and Human Resources
- Ensure stores are driving a safety culture by promoting safety initiatives
- Accurate documentation of all incident reports and investigations
- Ensure security and surveillance equipment is functioning and in working order
- Identifying staffing requirements for the Loss Prevention program
- Maintain understanding of loss prevention industry standards and best practices
Skills/Experience/Knowledge needed:
- 3+ years experience in a similar role
- Working knowledge of retail operations and procedures
- Experienced in leading a team and implementing strategic plans and policies to reduce shrinkage and manage risks
- Strong ability to use discretion and sound judgement to resolve issues independently
- Excellent leadership, communication, and interpersonal skills
- Ability to critically evaluate information from various angles, assess risks, and identify solutions
- High level of verbal and written communication skills
- Ability to build and manage relationships with key stakeholders
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