Customer Service Adviser - Sherwood Park, Canada - Southern Cross Industries Ltd.

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Education:
Secondary (high) school graduation certificate

  • Experience: Will train

Tasks:


  • Address customers' complaints or concerns
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Issue receipts and other forms
  • Maintain records and statistics
  • Receive and log complaints
  • Receive payments
  • Advise clients on advertising or sales promotion strategies
  • Maintain and manage digital database
  • Consult with clients after sale to provide ongoing support
  • Answer clients' inquiries and provide information
  • Answer written and oral inquiries

Work conditions and physical capabilities:


  • Attention to detail
  • Fastpaced environment

Personal suitability:


  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

More jobs from Southern Cross Industries Ltd.