Business Development Manager - Toronto, Canada - Zip

Description

Zip is tackling the $50B+TAM space to transform the way businesses manage spend.

Our co-founders started Zip (YC S2020) because they saw the challenges companies had using outdated 20 year old software to manage hundreds of millions of dollars in spend every year.

We invented the world's leading Intake-to-Procure solution to bring a consumer grade user experience to B2B purchasing. And, we're just getting started.

We're a fast growing team that helped scale category-defining companies like Airbnb, Facebook, Salesforce, Apple, Quora, Pinterest, and Square.

With $81 million in funding from YC Continuity (Y Combinator), CRV and Tiger Global, we're valued at $1.2 billion in just 18 months.

In today's economic climate, the value we offer our customers is more critical than ever and our business is accelerating.

We're growing quickly and need your help


Your Role:

Zip is looking for a creative and motivated Business Development Manager in Toronto with experience building and leading teams that are responsible for generating outbound interest and qualifying interest for our go-to-market teams.

As a Manager of our Business Development (BDR) Team, you will lead and manage a team of Business Development Representatives (BDRs).

Our BDRs conduct cold outreach to generate interest in Zip and this role will focus highly on providing strategic guidance on how to qualify and sell Zip as a must-have tool to prospects.

You will partner closely with the Director of BD and the Sales Leadership Team to collaborate on account strategies while consistently achieving monthly quotas at the team level.

Since this role will make a large impact on our team, we're looking for someone with proven success in past sales leadership roles such as achieving quota consistently, hiring and developing salespeople, experience with tech sales, and seeing the value of strong customer relationships within a sales process.

If you have a proactive customer-first mentality with the passion to demonstrate Zip's commitment to our merchants, are committed to our values, want to lead and mentor best-in-class sales teams while executing at a high level, we'd love to talk to you Applicants should have a growth mindset and be excited to work collaboratively across the Revenue and Product organization.

Qualifications:

• 2+ years of experience in a sales management role or a comparable leadership program
• Deep knowledge of Sales Engagement Platforms like and Salesloft
• A consistent track record of exceeding sales and/or retention goals
• Experience in developing and implementing strategic process and enablement materials to increase team efficiencies
• Experience managing and coaching junior sales employees and a genuine motivation to help facilitate the career growth of others both personally and professionally
• Open to working in a hybrid environment

Nice to Haves:

• Tech experience or proven success in a fastpaced environment
• An ability to celebrate change and embrace accountability
• Tech sales experience with a deep understanding of creating and fostering an exciting team culture
• Technical expertise and ability to acquire knowledge of new products and be able to articulate the value in an outbound prospecting motion
• Demonstrated ability to manage through change and help others learn how to celebrate wins together
• Excellent written and verbal communication skills with a paramount focus on detail
• Experience with Salesforce, Outreach, ZoomInfo, Gong, and/or SalesNavigator

Within 2 weeks, you will
:

• Complete Zip's new hire training & onboarding program alongside other new Zip team members
• Gain a broader understanding of our products and how your role fits into the organization
• Partner with the Director of Business Development on key success metrics for your role and how you will measure against them
• Partner with the Director of Business Development to discuss your personal and professional goals
• Deeply familiarize yourself with your BDR Team and begin plans for coaching, 1:1s, Enablement and more
• Meet the BDR team in 1:1s to understand each individual's current challenges and areas of opportunity
• Educate yourself on the current team structure, goals, and strengths/weaknesses
• Acclimate yourself with the daytoday responsibilities of Zip's Business Development team by shadowing team members, listening to recorded customer calls, and working closely with our Sales Leadership Team
• Create a coaching and mentorship plan for you BDR team

Within 1 month, you will
:

• Create, maintain, coach, and mentor your BDR team to perform to a high standard
• Begin coaching and mentoring the team with call shadowing and roleplays to help them improve, both professionally and personally
• Educate yourself on our business model, outbound selling motion, and outreach approach by working a small book of business to understand the team's headspace
• Understand the KPIs that are driving the business an