Dispatcher - Bilingual - Ottawa, Canada - Copart

Copart

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.

Outbound calls to pickup locations.
Dispatch subhaulers for vehicle pickup and delivery within company timelines.
Ensure subhaulers meet company requirements prior to dispatching.
Outbound calls to sellers.
Solicit business.
Utilize costeffective vendors to meet company budget objectives.
Educate subhaulers on company policies and procedures.
Maintain and archive documents.
Answer phone calls.
Collect payments on member deliveries.
Comply with Safety and enforce regulations.
Print checks.
Monitor incoming documents on the fax machine.
Print reports as needed.
Manage vendor relationships.
Other duties as assigned.

Required Skills & Experience:

Bilingual required
Two years of dispatch experience.
One year of customer service skills experience.
High School Diploma or GED preferred.
Excellent customer service skills and attitude.
Excellent Communication Skills verbal and written.
Excellent organizational skills.
Excellent time management skills.
Typing speed 45 words per minute.
Basic Ten key proficiency.
Basic Math skills.
Computer proficiency (MS Suite experience).
Ability to operate office equipment.
Multitasking.
Ability to work in fastpaced/diverse environment.
Strong attention to detail.
Know geographical area as well as ability to read maps.
Work with mínimal supervision.
Occasional Overtime as needed.

For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe.

Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.