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Csr (Customer Service Representative) - Mississauga, Canada - Sensors & Software

Sensors & Software

Verified Company

Mississauga, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for a Customer Service Representative to work as part of our team delivering a high level of inside sales/customer service and responsiveness to our full range of customers.

The role is located in our head office in Mississauga, supporting our Sensors & Software and Radiodetection customers.

Responsibilities include, but are not limited to:

Being part of a coordinated team that focuses on understanding customer needs
Ensuring customer satisfaction
Providing timely responses and supporting all customer service functions

Our customer service team encourages revenue growth through helping partners and customers with general inquiries, sales quotes, and orders, as well as supporting any questions, complaints, and providing information about our products and services.

Main skills required for Customer Service Representative:

Customer service experience, preferably in manufacturing environment
Excellent interpersonal, organization, and communication skills with a strong attention to detail (both verbal and written)
Able to multitask in a fast paced environment
Selfdirected and able to function independently
Driven to support day to day functions and proactively seek opportunities to support team members
Adaptable to new computer and software technologies
Aptitude and history of identifying and solving business problems
Database experience with AES and/or ACE programs for international shipments and import/export regulations that would be beneficial, but not necessary
Experience with ERP/financial systems; Crystal Reporting; Microsoft Dynamics CRM would be great, but not essential

Salary:
$44,000.00-$49,000.00 per year

Benefits: