Logistics Specialist - Surrey, Canada - SureCold Refrigerated Storage

SureCold Refrigerated Storage

Verified Company

Surrey, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us
At SureCold, our success begins with our people.

That is why we invest heavily in training, development, and retention to ensure that we find and maintain the best fit for our company.

We are working in a state-of-the-art facility with temperature-controlled docks and innovative systems to ensure that we can always meet and exceed the expectations of our customers.

When it comes to warehousing technologies, Sure Cold is an industry leader.

We pride ourselves on our company culture where safety is instilled at the core; we're progressive, evolving daily, and promote transparency within our organization.

Most importantly we truly enjoy our work and the environment that we work in

We provide custom chilled storage for commodities requiring temperature specific conditions. We specialize in the storage, handling, and global distribution of chilled products including seafood and groceries. Our strategic location in Surrey, B.C.

is within 20km of the Canada/US border, the YVR Airport and all major freeways which allows us to seamlessly handle all of our customers' needs.

Nature of Position:
Monday to Friday - 3pm to 10:30pm

What You'll Do

You will:

Track/report ETAs and advise customers in a timely manner
Research and resolve customer problems, acting as the customer liaison between other departments when necessary
Contact customers to obtain necessary signatures on items with missing or irregular signatures
Prioritize order picking based on dynamic changes to carrier pickup times
Review and send receiving records
Create and upload BOLs in the warehouse management system and confirm/print BOLs to provide to customers
Conduct daily audits and safety reviews of warehouse performance and advise of any accuracy gaps and safety concerns to help maintain a safe working environment
Create/submit customs documents, follow up with brokers accordingly
Coordinate with outside carriers to book outbound loading and/or receiving appointments

What You Need to Get the Job Done

High school diploma or GED required
A certificate or diploma in a related field is an asset
Strong customer service and troubleshooting skills
Exceptional conflict resolution, negotiation, and objection handling skills
Highly flexible with solid interpersonal skills to work effectively in a diverse working environment
Effective verbal and written communication
Ability to work well under pressure
Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of Microsoft Office platform
Professional appearance and manners
Familiarity of warehouse regulations and ability to understand written manuals and directives
Strong work ethic and positive team attitude

What You'll Love About Us
-
Great Company Culture. Our workplace is an open, engaging, and welcoming environment.
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Meaningful work. We offer transparency - let us know your recommendations. Complexity - you can master new skills and improve. Team environment - have support around you for when you need it.
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Benefits. Extended benefits including health, dental, and vision.
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Fair and competitive wages. We offer the best for our employees with room for advancement opportunities.

Note:
A background check is required for this position
Tuesday to Saturday - 8:00am to 4:30pm

40 hours per week. Overtime may be required.