Client Advisor Intern - Pictou, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Pictou, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

What is the opportunity?

At RBC, we value each person's unique customer service style, and encourage you to bring your best to our clients every day.

In this role, you provide financial advice to clients and find solutions that meet their individual needs.

You have the power to make our brand work for the people within your local community as you dedicate yourself to putting your clients first.

If you have the drive to deliver exceptional customer service, you can build a great career with us here at RBC.

What will you do?

Serve clients by delivering exceptional customer service through completing transactions, engaging in needsbased conversations, and communicating with clients throughout the branch
Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact
Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
Understand & resolve client concerns, where possible, at first point of contact
Educate & assist clients with using RBC digital capabilities
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

Proven customer service skills, preferably in the financial or service industry
Drive and selfmotivation, as well as excellent communication skills and emotional intelligence
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
Personal flexibility to work flex hours
Eagerness to learn and determination to succeed

Nice-to-have

Sales experience in the financial or service industry

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
A worldclass training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and highperforming team

Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

Address:

25

WATER ST:

PICTOU

City:

PICTOU

Country:

Canada

Work hours/week:

18.5

Employment Type:

Part time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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