Rap Counsellor- Swahili - Ottawa, Canada - Catholic Centre for Immigrants

Catholic Centre for Immigrants

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us
The Catholic Centre for immigrants (CCI) has been serving refugees and immigrants for more than 65 years. CCI is a bridge between the 7,000 immigrants and refugees who come to Ottawa each year and the community. We provide programs and services to help newcomers settle and integrate. We also work in the community to promote the value of a diverse and more welcoming community for all.

Job Summary

Under the direction of the Manager of the Reception House, the
Housing Worker will work closely with the Housing coordinator to support the housing programs and activities to secure affordable accommodation for all newcomer clients, using a multidisciplinary case-management approach will provide the clients with a broad base of support and resources.

The housing worker will perform other duties, as the organization and the program manager require.

This position reports to the Reception House Manager

Employment Status:
Full-time

Hourly rate:
$28.10

Deadline Date to Apply:
July 18, 2023

Location: 204 Boteler Street

Rotating Location**: 204 Boteler Street and other temporary sites

Responsibilities:

Assess and respond to clients' initial housing needs, and settlement and integration needs as required
Assist clients in finding suitable housing accommodations, including viewing housing options, unit availability, rent negotiation, leases, rent payment, and others as needed
Arrange appointments, assist and accompany clients, when needed
Liaise with RAP Officer at local Immigration for rent cheque payment, order of furniture, starter kit, and others as needed
Arrange client's transportation "move in to & move out from" Reception House and other temporary locations
Facilitate RAP orientation, Housing workshops, and other basic educational workshops, and activities to orient clients to their new community, Canadian culture, and social norms.
Conduct house briefing (meet &greet) with new arrival if needed in all temporary locations
Maintain a good working relationship with landlords and community services to secure permanent accommodation for clients and integration
Maintain an uptodate list of affordable housing inventory.
Liaise and advocate for clients with community service providers and suppliers regarding clients' needs (furniture delivery, date of moving, documentation, etc.)
Accompany the client when moving out of the Reception House and other temporary locations to ensure a smooth transition to their permanent accommodation and new community
Perform inperson followups with clients and landlords, at the office, by phone, and/or through home visits to evaluate client progress/needs and to ensure housing retention.
Maintain accurate service records and program documentation.
Provide activity reports and statistical information as required.
Participate in meetings and activities that promote understanding of newcomers.
Work collaboratively with volunteers and staff, including other housing workers, to ensure efficient and effective CIC events and activities management.
Other duties as assigned by the manager

Qualifications

Postsecondary education in a related field, or an equivalent combination of education and experience.
Good knowledge of the Settlement sector and work with refugees
Experience assessing client needs to provide appropriate service and referrals.
Experience facilitating groups and workshops.
Skilled at deescalation, negotiation, and conflict resolution.
Excellent organizational skills and the ability to set priorities and meet deadlines.
Ability to function in a multidisciplinary, culturally diverse workplace.
Fluency
in English and Swahili is required. Fluency in French and other languages is an asset
Active listening and capacity to communicate empathetically
Ability to work independently and on a flexible schedule
The Catholic Centre for Immigrants (CCI) is committed to being an equal opportunity employer._