Omni Customer Fulfillment Associate - Toronto, Canada - Walmart Canada
Description
Position Summary
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To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.
What you'll do
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- Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve "On Time" delivery to customers.
- Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
- Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
- Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
- Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
- Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
- Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization's mission and core values.
- Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications
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- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _
Preferred Qualifications
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- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _
Primary Location
900 Dufferin St, Toronto, ON M6H 4A9, Canada
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