IT Equipment Operator - Markham, Canada - Tekgroup

Description

Responsible for resolving issues and follow-up on purchase orders, and resolve allocated grief issues.

• Exercises independent judgment with direction from supervisor.

Education/Experience:

• Must be at least 18 years of age Minimum 2 years working in a computerized warehouse environment using computers and scanners Experience on Purolator and UPS shipping systems Minimum 2 years computer related repairs or service technician experience Must have high school diploma or equivalent.
• 5+ years general business education or equivalent onthejob training preferred.
• Previous related experience required.

Skills and Competencies:

• Knowledge of various purchasing and accounting systems, receiving report processing, and shipping regulations.

Major Job Duties and Responsibilities:

• Resolving all grief issues.
• Determining necessary action needed to successfully correct the problem.
• Following up on orders not received per customer request.
• Communicating with customer regarding status of order.
• Performing order revisions as necessary, including price adjustments, changing/adding schedules, opening/closing purchase orders, etc.
• Analysing and confirming the correctness of customer orders.
• Performing the setup of new supplier and customer information.
• Analyzing sources, verifying, and processing orders.

Salary:
$19.00-$20.00 per hour


Ability to commute/relocate:

• Markham, ON L3R 5R5: reliably commute or plan to relocate before starting work (required)

Experience:

• UPS: 1 year (preferred)

- handling IT equipment's laptop, desktop, iPad: 1 year (preferred)

• WMS system: 1 year (preferred)
• Purolator: 1 year (preferred)

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