Director, Facilities Management - Lethbridge, Canada - Lethbridge & District Exhibition

Description

A leader in southern Alberta's agriculture and entertainment industry since 1897, Lethbridge & District Exhibition (LDE) has stood out as the premier destination for bringing people together from all over the world.

It is our mandate to encourage the enhancement of the agriculture industry and the quality of life of citizens living within the agricultural community.

In their efforts to continuously accelerate economic opportunity through the delivery of memorable experiences, construction of a new 268,000-square foot Agri-food Hub and Trade Centre was completed in 2023.

Reporting to the Chief Executive Officer (CEO), as a member of the LDE Senior Leadership Team, the Director, Facilities Management, is responsible for the operation of the LDE facilities and management of LDE assets, as well as overseeing and managing the operations team.

The role should be focused on developing long-term operational strategies and working closely with the Senior Leadership Team to meet company objectives, while being highly adaptable to changes in the environment.

Further, this position will oversee the practices of the operations team to ensure that consistent, efficient workflows are in place, yielding optimal productivity and performance.

• Direct reports include Manager, Venue Operations and Manager, Facilities and Maintenance and their teams. Their teams are responsible for event setup and teardown execution, as well as janitorial duties. Their teams are also responsible for ongoing maintenance and preventative maintenance of the facility.
• Contract negotiations for facilities related scopes. For example, elevator maintenance, fire system maintenance and monitoring, and more.
• Verify all work is completed to a satisfactory level
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
• Set strategic goals for operational efficiency and increased productivity
• Responsible for Operations budget which includes the casual operations labour pool, event labour expenses, security for the venue, and more
• Analyze current operational processes and performance, recommending solutions for improvement when necessary
• Develop, implement, and monitor daytoday operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives and strategic goals
• Provide direction for thirdparty and inhouse preventative maintenance plans
• Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
• Uphold organization policies and standards, ensuring legislative regulations are followed specifically around best practices for health and safety, and efficiency
• Work closely with the Senior Leadership Team to ensure organizational goals and operational goals are aligned.
• Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment

• Work undefined hours some Internally Produced events during the year will require extended hours.
• Standard office environment for most of the time.
• Ability to be physically mobile for extended periods of time during events freedom of movement, walking, and standing is required.

• Bachelor's degree in business administration or related field
• Minimum 5 Years leadership role in venue operations or other relevant experience
• Superior knowledge of multiple operational functions and principles, including budget, customer service, production, and employee management
• Proven ability to plan and manage operational process for maximum efficiency and productivity
• Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands
• Strong working knowledge of industry regulations, health and safety, and legislative guidelines
• Experience in hospitality, sporting, events and entertainment industries an asset

• Proven ability to develop innovative solutions for increased productivity
• Knowledge of event and entertainment industry;
• Strong ability to establish and maintain strong relationships with key clients and stakeholders;
• High level of ethical standards and the ability to maintain confidential information;
• Strong organizational, communication, and leadership skills
• Demonstrated proficiency for managing multiple, complex priorities within demanding timeframes;
• Timemanagement skills and a proven track record of delivering quality results, with attention to details;
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