Case Plan Manager - Regina, Canada - Street Culture Project

Street Culture Project

Verified Company

Regina, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
_ Case Plan Manager_

Reports to:
_ Director of Transitional Housing_

Based at:
_SCP Youth Shelter, SCP Peer Homes_

Employment:
_Full Time_

Pay Range:
$_24-28/hr_

Hours:
_35+ hours/week, flexibility in scheduling required, 3-month probation and review_

Start Date:
_Immediate_

Supporting Contracts:
_Ministry of Social Services_

Description

Qualifications (Education & Experience)

Post secondary education in a related field is required (Ex. Counselling, Social Work, Psychology, Human Justice, Education)
Minimum 2 year front line youth care experience
Conflict Resolution, Crisis Intervention, & DPVS
ASIST, Mental Health First Aid, & Suicide Prevention Training
CPR/First-Aid (B)
Preference will be given to applicants with training and experience in
Developing, implementing, and overseeing case planning & case management
Individual and case advocacy
Preference will be given to applicants experience in working with
Ministry of Social Services, Child & Family Services, & Community Resources
Youth with exceptionalities, gang involvement, generational Trauma/PTSD/CPTSD
Indigenous populations, vulnerable populations
Individuals experiencing current/previous exploitation
Individuals managing substance use and/or mental health concerns

Requirements (Skills & Competencies)-
Valid Driver's License with Driver's Abstract:

Criminal Record Check with
Vulnerable Sector Clearance

-
Cultural humility required

Strongly developed interpersonal skills, emotional intelligence, & communication skills
Well developed time management skills, organizational Skills, & attention to detail
Knowledge and experience in administration, documentation, and databases.
Demonstrated mastery of official SCP sanctioned approaches
Nurtured Heart Approach
Strength Based Approaches
Youth Centred Care
Harm Reduction
Trauma Informed Care
Nonviolent Communication

Duties & Responsibilities - Primary Liaison KPIs

Case Management Support

Ensure that all youth in Transitional Housing have comprehensive, holistic and up to date Case Plans and that the Case Management Plan on Apricot is completed/ kept current
Ensure Case Plans are being communicated to all staff working with the youth and that there is open communication back to the CPC about the youth
Ensure rundowns are happening between Case Plan Coordinators at the beginning and end of their shifts and with the larger team as needed
Review and update youth case plans and case management documents daily
Facilitate case planning conversations around connecting youth to appropriate resources and services in the community
Stay current on the community resources available to youth in the community. This may involve reaching out to community groups to make connections and learn about their services to bring back to the Case Plan Coordinator team
Oversee placements in Short and Long Term housing, liaising with MSS Placements Coordinator and SCP CPC around Intakes and Discharges
Ensure case conferences are occurring as per program manual guidelines. Provide assistance with case conferences as needed.
Support CPC in advocating for youth's needs as needed
Ensure risk assessments and routine, wellness and safety checks are being done appropriately. Advocate/liaise with MSS about getting additional 1:1 support for high risk youth if needed.
Ensure documentation is completed by CPC (including case notes and IDRS etc.)
Ensure Case Plan Coordinators or following through on meeting with MSS, CRT and other youth appointments and doing what is needed to support the youth in the best way possible
Provide coaching/ support in CPC dealing with challenging behaviours presented by youth

Leadership

Coach/ provide support to the CPC to be successful in their role and team and youth relations
Do weekly Check Ins with each direct report to support their professional development, sound board and provide emotional support as well
Complete a Professional Development Plan with each direct report and support their completion of it and growth throughout the year, documenting progress, action plans, check ins and concern.
Facilitate regular CPC meetings to discuss cases as support one another in best supporting the youth
Work with the Quality of Care Director to ensure the Case Plan Coordinators work is in alignment with quality care standards both within SCP and MSS
Provide direction for CPC as needed, and liaise between CPC, Senior SCP management and MSS for exceptional cases or circumstances
Respond to crisis situations and provide direction, support and debriefing support for CPC; arranging additional support supports as needed

What you get in return