Room Attendant/housekeeper - Nepean, Canada - Holiday Inn Express & Suites Ottawa West

Holiday Inn Express & Suites Ottawa West

Verified Company

Nepean, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ONLY CANADIAN RESIDENTS ARE CONSIDERED

Join us and you'll become part of the family - and like all families, all our individual team members share some winning characteristics.

As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives.

You need to show us you care:

that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Job description
Room Attendant

Reporting to:
Housekeeping Manager

Right now, we're looking for a Room Attendant - to make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day - creating a haven for them to escape and relax in or get a bit of last-minute work done.

We'll need a little flexibility with your time so we can serve our guests the best we can.

Holiday Inn Express & Suites Ottawa West is looking to fill _
full-time and part-time positions_ as a Room Attendant. If you enjoy working in a positive environment and adaptable to changing demands, this opportunity is the one for you

BASIC RESPONSIBILITIES:

Providing personalized and exceptional guest service at every opportunity.
Reporting all maintenance deficiencies to the maintenance department

- monitor and inventory guestroom supplies so that you always have the necessary tools to perform your duties.
- follow all security procedures when entering and working in our guest's rooms.

General cleaning of Guests Rooms as defined by IHG Clean Promise.
Follow all safety Procedures when lifting or moving heavy objects.
Keep clean and maintain all areas and equipment located within your linen rooms.
Knowledgeable on the use of the current equipment that is being used in our Guests Rooms.
Follow current Lost and Found Procedures when handing in Lost and Found.
Perform auxiliary tasks when required including cross training
Understand and follow all Emergency Procedures.

SKILLS, ABILITIES AND QUALIFICATIONS

Maintain a professional and positive demeanor at all times
Must have a passion for delivering outstanding and personable service.
Selfmotivated, decisive, responsible and driven to achieve goals
Ability to think independently, possess good judgment, proven problemsolving skills and effective decisionmaking skills.
Able to work effectively in a fastpaced environment with mínimal supervision
Must be organized and detail oriented.
Must possess a high degree of professionalism in demeanor and appearance.
Must be able to work flexible hours including evenings, weekends and holidays.
Able to remain positive under pressure