Resource Manager - Sarnia, Canada - CarePartners

CarePartners

Verified Company

Sarnia, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are:

CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario.

We visit approximately 80,000 patients each year in homes, schools, clinics, workplaces and retirement homes, spread across 14 branches and 21 nursing clinics.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI.

Overview:

We are currently looking for someone to join our dynamic Leadership Team in the role of
Resource Manager - 6 month contract. The Resource Manager will partner with the branch leadership team to support operational needs and will act as a resource to Community Support Workers ensuring effective delivery of patient services in accordance with CarePartners established policies and procedures, relevant legislation, government guidelines, the Collective Agreement and local contract requirements.

What We Offer:

Competitive salary, comprehensive health and dental benefits
Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
Flexible work from home arrangements supporting employee work life balance
Inspiring leadership and opportunities for professional growth
Supportive & dedicated Safety Health & Wellness team & Pandemic Response team
Interprofessional collaboration with our Professional Practice Research & Education Team

What The Role Involves:

Provide oversight and direction to CSWs in accordance with policies, procedures and Collective Agreement
Champion and promote new and updated initiatives and act as a resource for new roll outs and ongoing compliance with policies and procedures
Facilitate team meetings utilizing adult education principles
Address, investigate and resolve a wide variety of concerns and complaints using the internal safety reporting system
Partner with Safety Health Abilities and Wellness team on OH&S investigation and the implementation and management of return to work plans.
Track and trend KPIs to meet/exceed benchmarks and improve overall performance
Partner with the Personal Support Managers to identify current and future CSW capacity needs (Supply vs. Demand) and participate in the development of an action plan to satisfy requirements
Interview, select, hire and employ an appropriate number of CSWs
Lead Orientation and Onboarding of new employees
Ensure compliance company policies, procedures and the Collective Agreement
Consult with Labour Relations Advisor(s) as required
Review performance data to monitor and measure branch productivity, goal achievement and effectiveness
Participate in the development of action plans to ensure strategic goal accomplishment

What You Bring:

Education in a health care related field required; RPN/ RN designation preferred
Previous health care supervision and management experience required
Outstanding interpersonal relationship building and employee coaching and development skills
Demonstrated ability to lead and develop a team
Ability to communicate (oral and written) effectively and professionally with both internal and external patients
Proven ability to work in a fast paced, multi task environment
Exceptional critical thinking skills
Excellent judgment, tact and diplomacy skills
Experience working in a unionized environment is an asset
Ability to work nontraditional and on call hours

Additional requirements

Clear Background and Vulnerable Sector Check
Vehicle is required and some regular travel is required
Proof of COVID19 vaccination*CarePartners In Your Community: In addition to providing homebased health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we've been organizing staffled medical care and clinics in countries with poor access to health care since 2009.

Accessibility:

CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidencebased health promotion. In accordance with Public Health guidelines CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID19. All employees will be required to wear appropriate Personal Protective Equipment as directed by CarePartners and mandated by public health authorities. All new hires of CarePartners are required at this time to demonstrate that they have been fully vaccinated against COVID19, in accordance with our policies and procedures._