Customer service clerk - Trois-Rivieres, Canada - SMS Equipment Inc.

Description

At SMS Equipment our Customer Service Representatives are problem solvers who enjoy working with a variety of heavy equipment. As part of an essential and dynamic industry, our employees are safety focused, organized and thrive in a fast paced environment. If this sounds like you then SMS Equipment may have just the position you have been searching for This role is located in Trois-Rivières.

The shift for this role is 5x2.

Responsibilities include, but are not limited to:

• Maximize all sales opportunities with customers to attain or exceed sales objectives for the branch.
• Promote and sell parts and emphasize the added value of the products distributed by SMS Equipment to internal & external customers.
• Take orders by phone, at the counter or by email.
• Verify parts prices and availability with suppliers and issue purchase orders.
• Prepare part quotes and proposals on customers' request.
• Follow-up on pending orders and notify customer.
• Shipping and receiving equipment parts.
• All other related tasks. Qualifications :
  • High school diploma or equivalent.
  • One (1) to three (3) years' experience in a similar position.
  • Computer literate (MS-Office).
  • Knowledge of heavy equipment is an asset.
  • Good organizational and customer service skills.
  • Able to work under pressure.
  • Bilingual: French and English Applications will be received until a suitable candidate has been hired.

    At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

    We thank all applicants for their interest, however only those selected for interview will be contacted.

    SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include: competitive wages, comprehensive group benefits plan, and RRSP matching.

    We subscribe to the principle of employment equity and apply an equal access employment program for women, aboriginals, visible minorities, ethnic minorities, and people with disabilities.