Account Manager, Audio Visual - Ottawa, Canada - CLICK-into

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CLICK-into
Verified Company
Ottawa, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Position
Account Manager, Audio Visual


Location
Ottawa, Ontario, Canada


About the Organization
The Organization offers Technology Solutions as well as Professional Services.


Job Summary

  • Fulfill opportunities with existing customers and develop new customers and fulfill new opportunities;
  • Build service solutions with accuracy, clarity, readability and consistency, as well as meet with deadlines based on specific needs;
  • Meet, engage and educate customers with updates and recommendations to Audio Visual Conferencing products and organization solutions;
  • Communicate with customers and partner resources and collaborate where applicable;
  • Responsible for fulfillment of Audio Visual Conferencing products and organization solutions that include, but is not limited to the following: reviewing, sourcing, networking, assessing, referencing, qualifying, onboarding, documenting, communicating, submissions, fulfillment, quality assurance, reporting and ongoing support;
  • Act as point of contact to inquiries regarding Audio Visual Conferencing products and organization solutions;
  • Attend in person or online/teleconference meetings;
  • Complete daily, weekly, and monthly reports;
  • Support the team with knowledge and provide information as needed;
  • Act as backup to other members on the team and may complete other functions as needed;
  • Meet with targets and individual quota;
  • Participate in learning/training initiatives to meet organization/client requirements.

Specific Functional/Technical Knowledge and Skills

  • Demonstrates confidence and a positive attitude
  • Excellent verbal and written communication skills
  • Exceptional presentation skills
  • Strong planning and organizational skills
  • Exceptional attention to detail and multitasking
  • Systematic approach to problem solving and troubleshooting
  • Proficiency in the English language
  • Proficiency in the French language (an asset)
  • Knowledge in audio visual conferencing solutions
  • Knowledge in audio, visual, processing equipment, display devices, projectors, control systems, racks
  • Knowledge in design, supply, delivery, installation, integration, maintenance
  • Knowledge in Federal Government procurement
  • Proficiency in office suite (ex. excel, outlook, powerpoint, word, etc.)

Certifications
College/University Certificate, Degree, or Diploma

Audio Visual Conferencing Related Designation (an asset)

Security Clearance (an asset)


Full Time
Standard business hours


Job Types:
Full-time, Permanent


Salary:
$55,000.00-$79,000.00 per year


Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Experience:

Audio Visual: 2 years (preferred)

  • Federal Government procurement: 1 year (preferred)

Language:


  • English (preferred)
  • French (preferred)

Work Location:
Hybrid remote in Ottawa, ON

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