IT Support Analyst - Calgary, Canada - Intelligent Wellhead Systems
Description
Intelligent Wellhead Systems (IWS) is currently seeking a Full Time, IT Support individual to join our team in Calgary for a hybrid role.
IWS is a privately owned technology company backed by Pason Systems that specializes in the development and deployment of proprietary well control systems.
Through extensive R&D efforts, IWS has developed the inVision product lines.IWS innovation is the result of our team of multi-disciplined engineers, pressure control experts, software developers, electronic technicians, and partnerships with leading energy companies.
Key Responsibilities:
- Receive and respond to issues requested from end users following up with solutions and/or suggestions
- Manage inventory of all hardware (laptops, tablets, peripherals)
- Investigate and resolved any security related issues
- Document new installation, repair procedures and endpoint management
- Participate in all active IT Projects as necessary
- Keep current on all desktop and related technologies
- Perform additional IT related duties as necessary
Qualifications:
- Great understanding with current technology including but not limited to Windows 10/11, Microsoft 365, Azure, Microsoft Endpoint Manger, Microsoft 365 Security, Teams Administration, Sharepoint, Exchange
- Strong interpersonal, written, and verbal communications skills with ability to work independently or in a team environment
- Security & Networking knowledge would be great asset
- Ability to work in a fastpaced environment
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application question(s):
- Do you have a over 2 years of IT support experience?
- Do you have over 2 years experience with Microsoft?
Work Location:
Hybrid remote in Calgary, AB
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