- bilingual – English/French – (Spoken and Written).
- School graduate.
- Years of Customer Service Experience
- Management experience.
- taking 50-60 calls per day.
- aptitude is a must.
- Office + CRM
Bilingual Customer Service Representative - Oakville, Canada - Beyond Bilingual Inc.
Description
Bilingual Customer Service Representative
Permanent, Full Time
Location: Oakville/Burlington (Hybrid – 2 days a week in office if located in GTA)
Hours: Mon-Fri – 8am-4:30pm hours/wk.)
Salary:$54K + Up to 10% Target Bonus
Company: Our client is leader in the manufacturing industry. Due to continued growth, they are looking to add a talented Bilingual Customer Service Representative to their team of professionals.
Perks:
Company-paid benefit plan (after 3 months)
Dental plan
Vision plan
LTD
Life Insurance
Casual dress code policy
Excellent training
Family working atmosphere
RRSP
Vacation days plus personal days off
Yearly salary increases
Job Summary:
You will be responsible for a variety of tasks ranging from phone calls (customer service + Preliminary Technical support), Fulfilling orders using SAP Business One and following up on shipments etc. The ideal candidate will have a technical aptitude and outgoing personality with an excellent work ethic. You should have a high attention to detail and a passion for providing a high level of customer service.
Duties:
Communicate with existing and new customers on a daily basis over the telephone.
Administrative duties including: order entry, order tracking, following up with Courier service.
Provide product technical support to customers.
Work events and attend training sessions as required.
Qualifications: