Technical Support - Montréal, Canada - Solai and Cameron Technologies

Solai and Cameron Technologies
Solai and Cameron Technologies
Verified Company
Montréal, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Part time
Description

Shift Description
10am-2pm, Monday to Friday for a total of 20hrs/week.

Hybrid schedule - 3 days office and 2 days home


Agents must be flexible; able to work certain holidays, will need to be able to fill in other shifts as needed.


  • Diagnose, troubleshoot and evaluate Level 1 calls appropriately, escalate as necessary.

Skills Required:

English

  • Technical Troubleshooting in a Call Center experience
  • MS Office 2010 experience (focused on Outlook)
  • Windows 7 and Internet Explorer
  • Networking (Wired, wireless, VPN, basic server/client and domain structure principles)
  • Active Directory
  • Printer installs


  • Telephony

  • Smart Phones
  • Business Applications (WebEx, SharePoint, etc.)

Job Type:
Part-time

Part-time hours: 20 per week


Pay:
$17.00-$19.00 per hour


Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Montréal, QC H2P 1B9: reliably commute or plan to relocate before starting work (preferred)

Experience:


  • Technical support: 1 year (preferred)
  • Customer support: 1 year (preferred)

Language:


  • English (required)

Work Location:
Hybrid remote in Montréal, QC H2P 1B9

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