System Administrator, Operations - Edmonton, Canada - University of Alberta

University of Alberta

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

IST Server & Application Host:

Competition No.

Posting Date

Jan 22, 2024

Closing Date

Jan 31, 2024

Position Type

Full Time - Operating Funded

Salary Range

$56,040 to $76,820 per year

Grade

Hours

35
This competition is restricted to internal applicants of the University of Alberta. Please indicate your internal status using the "Advertisement" drop down menu when applying.

This position is a part of the Non-Academic Staff Association (NASA).

This competition is advertising for two positions, both with a term length of one year plus one day and offers a comprehensive benefits package which can be viewed on our Benefits Overview page.

Location - This role is hybrid with a mix of remote and in-person.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day.

We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada's Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Working for IST

Reporting to the Windows Infrastructure Services Team Lead, the Systems Administrator provides system administration for operating systems on servers that run critical and central services used by campus users, as well as external clients.

Position

The duties and responsibilities include performance and security monitoring of servers to ensure efficient operation and to meet business and service requirements; working with other teams and/or vendors in troubleshooting and root cause analysis of issues affecting hundreds of users or computers; works in projects and provides technical expertise for service deployments.

The incumbent may participate in a 24-hour, 7-day on-call support rotation and as well as scheduled off-hour maintenance.

The Team is responsible for the administration of Operating systems on servers that run centrally managed campus wide services and departmental administrative services, as well as servers and services hosted for external clients.

The number of servers the team is currently responsible for is approximately 900 and growing.

Duties

Administers many Windows servers that run critical University services.
Applies system and security patches as in defined guidelines and best practices.
General administration of servers that support services in the central domain, and in any satellite domains that IST supports.
Provides input in developing standards for servers operating systems, security policies, best practices.
Monitors all servers and services to ensure availability and efficiency of services.
Administers of Windows File Services such as DFS.
Audits file permissions.
Proactively and reactively handles alerts produced by the central monitoring service.
Coordinates outage windows with clients and teams when necessary.
Documents any information gaps on new and existing servers and services.
Leverage automation technologies to help with Windows administration.
Installation and configuration of operating systems and security tools on both physical and virtual servers.
Installation and configuration of special purpose devices.
Works with other teams and clients to ensure systems are configured and deployed properly and in accordance with the team's policies.
Leverages automation technologies to help with VM and OS deployment and configuration, as well as installation of tools and software.
Troubleshoots issues affecting users and performs root cause analysis. Some issues may involve multiple systems and may require modification of existing procedures to resolve, as well as working with other teams within IST.
Works with vendors to develop workarounds or solutions to problems.
Provides technical expertise in delivering new services, troubleshooting problems.
Documents systems architecture, configurations, critical procedures and actions to be taken in troubleshooting problems.
Works to develop expert levels of proficiency in technologies that are implemented on servers and services managed by the team.

Qualifications

Bachelor's degree in Computing Science or related field or equivalent Technical Diploma combined with relevant experience.
Minimum 3 years of experience w