Assistant General Manager - Waterloo, Canada - Compass Group

Compass Group

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You might not know our name, but you know where we are.

That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more.

We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow.

Join us now and point your career forward

Why work with Restaurant Associates? Imagine joining a team that's at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world's best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It's a winning combination. Join us.

Job Summary:

How you will make an impact:

You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations.

As an Assistant Manager, you will:

Help the Manager oversee the residential dining operations.
Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
Train, develop and lead a team of associates capable of providing great customer service.
Monitor and organize catering orders with weekly invoicing.
Perform administrative duties, including cash register readings, orbit, inventory, banking, ordering and the administration of the "Be a Star Program."
Be accountable for client and customer relationship building
Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

About you:

Strong supervisory experience.
Ability to provide excellent judgment for problemsolving and strong arithmetic skills
A passion for Customer Service excellence
Detailoriented and thrive in a fastpaced environment
Solid team player with an emphasis on customer service
Strong supervisory skills and the proven ability to motivate, lead and coach staff
Superior client relationship skills
Excellent communication skills (written and verbal)
Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
Able to accommodate a flexible work schedule (including evenings and weekends)