Program Support, Operations, Oxford Site - Woodstock, Canada - CMHA Thames Valley Addiction and Mental Health Services

CMHA Thames Valley Addiction and Mental Health Services

Verified Company

Woodstock, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Program Support, Operations, Oxford Site
Full-Time, Permanent (Benefitted)

Woodstock, Ontario

- Application Deadline: March 23, 2023 -

This position performs duties and will have responsibilities consistent with directly supporting local leadership, operational functions and administrative and reporting requirements for the Oxford & East Middlesex region.

Additional responsibilities will include supporting the administrative and clerical support functions to ensure that services are provided in an effective and efficient manner.

Consider revitalizing your career and making a difference in your community by joining our team

WHAT WE'RE OFFERING:

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What you'll be making - $ $22.88 per hour, rate based on proof of comparable, previous experience

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When you'll work:

70 hours over twoweek period, Monday to Friday 8:30am 4:30pm

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What your benefits will be - After a 90-day waiting period, will be enrolled in health care benefits plan
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Your pension plan

Will be enrolled in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

Program Administration:

Provides administrative support and assistance to the Regional Director and the Regional Manager of Oxford & East Middlesex, as well as the Leadership working from the Oxford & East Middlesex site locations. This will include assisting with the development and maintenance of correspondence, documentation requirements, procedures, forms, reports, meeting preparations and minute taking, etc.
Maintains accurate files and ensures that paperwork is completed for other areas within the organization
Liaises with other program support employees as needed for employee training, HR information, scheduling, projects, etc.
Assist Leadership with collecting, reviewing and confirming of regular monthly paperwork including timesheets, mileage claims, education sheets, time off requests, for approval sign off and processing.
Perform other duties and responsibilities consistent with role

Program Operations:

Handle the ordering and inventory of office supplies and some maintenance products
Provide assistance with the Rav 4 transportation program as required (problem solving scheduling issues and other matters as they arise)
Monitor staff Outlook calendars which have been shared with Reception for safety / scheduling purposes
Assist with room booking enquiries, when necessary
Control and manage the keys and fobs to the building as well as security alarm access and orient new employees to security processes
Provide support with incoming Incident Reports and Education Requests/Coordination
Provide onsite basic IT support as needed

Human Resources:

Provides onsite Staff support for HR related questions & concerns
Promotes and facilitates effective, positive communication and staff dynamics
Mentors positive behaviour, including open communication, respect, professionalism, and serves as a positive role model to employees
Assists Regional Manager to ensure employee compliance with all legislative and accreditation requirements for health and safety
Assists Program Managers, Regional Manager and Team Leaders to ensure program coverage as needed for planned and unplanned employee absences
Provides mentoring and support to employees to problemsolve and manage challenging situations
Promotes a strong culture of health and safety, including ensuring that health and safety bulletin boards are maintained at all sites and coordinating safety and health supplies
Provide assistance to Program staff with regard to the use of office technology such as computers and database functions while liaising with IT personnel

Team Work:

Work collaboratively with coworkers to provide a seamless, personcentered approach
Support Leadership team where needed
Participate as an active member of a multidisciplinary team
Attend and actively participate in staff and group meetings
Coordinate work, as needed, with coworkers
Act as a resource to other staff
Seek out and listen to input from other staff
Provide support and encouragement to other staff as needed, (e.g., assistance with challenging individuals, coverage for vacation, sick time)
Share responsibility for work loads
Contribute to a positive team environment
Other duties as required

Orientation and Training:

In collaboration with the Regional Manager, Oxford & East Elgin assists in the development of site orientation programs for new staff, including materials to be covered, method of presentation, and supporting employees to complete all site orientation training
Provides site orientations to new employees and ensures that training requirements are completed for new employees
Works with the Human Resources team to update, maintain, and ensure annual training requirements are completed by all employees in a timely manner
Monitors "training tracking" database and ass