Dispatcher - Towing & Transport - Edmonton, Canada - Cliffs Towing & Transport Ltd.

Cliffs Towing & Transport Ltd.

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You must have strong dispatching experience in both Towing & Transport drivers
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You have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources? You are customer service oriented, well mannered, professional, detail oriented with advanced technical skills, so join our team_

The dispatcher will be responsible to coordinate the activities of our drivers, maintain communication with drivers and customers, and ensure all the necessary details are communicated to both parties in a timely and effective manner.

Key Responsibilities and Duties:

Answer all lines and assist customers, drivers and other divisions.
Schedule assignments and coordinate activities of multiple drivers and equipment.
Monitor drivers check in's/check out's during shifts.
Accurately records and documents information from customers and/or drivers.
Process payments received (handling cash, Point of Sale machines).
Sorting and filing of documents, entering information into various systems.
Perform any other general duties as assigned.

Required Skills:

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Previous Towing and Transportation dispatching is a MUST
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Ability to read instructions, follow written policies and procedures and take direction.
Excellent customer service and communication skills.
Ability to maintain concentration and mental alertness in a variety of situations.
Ability to work in a fast paced environment while maintaining great attention to details.
Knowledge of street and road systems in Edmonton and surrounding areas

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WE ARE A 24/7 365 DAY A YEAR OPERATION. CANDIDATES MUST BE FLEXIBLE IN TERMS OF AVAILABILITY (DAYS, EVENINGS, WEEKENDS)._

About Us

Operating as Greater Edmonton Taxi Service, J&P Auto, Prestige Transportation, and Cliffs Towing, at Alberta Ltd., we provide a supportive and progressive work environment for our employees that will not only challenge, but encourage new ideas and common-sense solutions.

We focus on collaborative efforts and always take the time to see the funny side of life We offer a competitive compensation package and are strong believers in work/life balance.

Job Types:

Full-time, Permanent

Schedule: