Camp Supervisor - Rainbow Lake, AB, Canada - Petroplan

Description

Field Accommodation Supervisor


Contract:
Frontline Supervisor, Field Accommodations

Summary:

The Frontline Supervisor (FLS) of Field Accommodations (FA) to execute the FA Business Plan to support the community to enable exceptional performance through safety, community engagement, integrity, and accountability.

Must ensure compliance and alignment to the Governing Documents and the Project Management Framework. Accountable to manage the front-line workforce with Service Provider teams to deliver on plan.

Location:
Site based at Upstream field assets
5 years experience in hospitality management and/or camp operations

• Able to coordinate and maintain project management framework
• Have good working knowledge of computers and Microsoft Office
• Class 5 Drivers license or equivalent

Reports directly to Group Lead, Field Accommodations

• Liaison with FA Coordinators, WRE Reservations Team, WRE Travel, Recreation & Engagement Coordinators, WRE Data Analytics, WRE Scheduler, Service Providers, Clients, Health & Wellness, and Regulatory/Compliance.

Demonstrate commitment to the Vision, Mission, Values - Safety, Integrity, Performance, Accountability

• Diversity & Inclusion
• Adhere to the Governing Documents - Policies, Standard, Procedures

Maintain their training profile to meet requirements and risk tolerance

• Verify area and project-specific orientations are delivered to each worker before start of any work activities onsite.
• As per safe work permitting practice, issue Safe Work Permits to approved Service Provider personnel; on risk-based approach
• Review and verify compliance to food safety regulations
• Ensure mask fit testing is up to date and compliant
• Monitor and review Service Providers performance through proactive assurance/assessment activities with a coaching/mentoring approach

* o Plan and/or participate in behavior-based observations, hazard identifications, near misses, incident reporting, THAs, Hazard Assessments, Safety Meetings, site inspections and other proactive safety activities or initiatives - HSE Power BI Dashboard
o In accordance to OHS Act (Section - Obligations of Supervisors and Section 10 - Obligations of Prime Contractors)

• Communicate to Coordinator on Camp Rule violations
• Review and correct contractual deviation of Service Provider performance regarding room management
• Participate with Journey Management of Coordinator within the asset
• Benchmarking/Analysis
• Review, analyze the FA Power BI Data - Cost/Man-day, Food Cost, Cost by Category, Short Term Forecast/Occupancy, Camp Stays, Staff vs. Ensure and maintain relevant MS Office program competence - Excel. Perform assurance (QA) on food preparation, janitorial, housekeeping and front desk scope performed by Service Provider in accordance with the contractual terms and conditions
• Communicate on asset life cycle condition to inform asset inventory management system to support Coordinator deliverable
• Obtain and analyze client feedback card KPI data trends and share with Coordinator
• Estimate, Monitor, Manage FA annual camp budgets
• Provide data to Cost Technician and take ownership of cost reporting data: (Ex: Accruals, ITD, FFC)
• Consult with NPI regarding maintenance deficiencies within the FA assets at the weekly FA/NPI meeting and review the M&R Dashboard

Project Management Framework

• Demonstrate role-based deliverables and consistent asset to asset approach

* 4 Project Management Standard - Focus on role "Project Manager"

• Plan and participate in asset and functional site tours to understand the business
• Food, Shelter, Technology & KPI's in alignment with project management pillars: Safety, Quality, Schedule, Cost
• Support Coordinator in Stage 0 Opportunity Assessment - Stage 3 & Gate 3 Final Investment Decision (FID) & Stage 5 Lookback deliverables with Consultation and Inform approach from the Coordinators.
• Lead the Stage 4 Execution deliverables.
• Monitor and report to Recreation Coordinator on programs implementation progress in daily FA operations
• Communicate to Coordinator all changes to approved plans, schedules and/or standards to the overall project (Non-Compliance Report (NCR) Management of change (MOC)
• Lead Service Provider Stewardship reviews and document business KPI's
• Communicate deficiencies of fire protection and evacuation equipment to the Coordinator
• Report on maintenance and occupational health concerns M&R Dashboard
• Communicate on maintenance deficiencies within the FA assets to Coordinator
• Monitor and communicate on maintenance project progress with NPI to Coordinator
• Demonstrate adherence and discipline to the FA Knowledge Management Framework - SharePoint

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