Digital Product Owner - Longueuil, Canada - UAP VL

UAP VL

Verified Company

Longueuil, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Be part of a community of authentic, proud and trusted people.
Our Heavy Vehicle Parts Division is the country's largest network. This division's banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving
forward. This makes for a special kind of workplace.

We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients.

Our 5000 colleagues proudly serve thousands of customers every day across Canada.

If the hat fits, we'd be proud to have you wear it Send us your resume and join a people-centric company with a reputation of excellence.

Job Description:

The Digital Product Owner is responsible for the transactional sites of UAP Heavy Vehicles, more specifically the Traction, TW and Cadel sites.

He ensures the proper functioning of the e-commerce platforms ("run and maintain") by managing problem resolution ("tickets") and prioritizing the backlog.

He mobilizes the different IT teams of UAP, GPC and subcontractors to achieve the objectives.

He is also responsible for the development of new functionalities (from the understanding of the needs to the implementation of the solution), which will meet the needs of the customers and will be in line with the company's objectives.

He/she will manage development projects by mobilizing all available human, technical and financial resources. He/she will prioritize the projects, respect the budget and communicate the improvements to the network.

The incumbent will be responsible for monitoring technology and proposing new solutions to develop our e-commerce platforms in order to ensure the growth of digital sales.

In addition, he/she will be responsible for user issues (whether it be registration, login or account issues).

The Product Owner will report to the Marketing Director and will work closely with the eCatalog Manager and the Digital Content Coordinator.

This synergy will ensure that our customers have an online shopping experience that is superior to any competition in the country.

Your responsibilities will be to:

Run and Maintain

Act as the owner of the Traction, TW and Cadel ecommerce sites
Ensures the smooth operation of the sites and optimizes their performance.
Represent the business to the IT teams of UAP, GPC and external suppliers
Proactively manage the resolution of technical issues from ticket creation to resolution
Prioritizes the backlog to optimize the use of our resources to achieve our business objectives
Ensures that all systems interact optimally: Hybris (Traction), KeCommerce (Cadel, TW), Step (PIM system), ETL, Asset Management, and others.

Development

Manages the development of new functionalities (from the understanding of the needs to the implementation of the solution), which will meet the needs of the clientele and will be in line with the company's objectives
Prioritize development projects by considering the effort and value of improvements and optimizing the return on investment
Improve the UX
Manages the development budget
Approve acceptance tests
Communicate improvements to the sales force and customers
User issues
Addresses issues and ensures resolution (registration, login, accounts)
Ensures optimal L3 service level (GPC support team)

Technology Solutions

Proposes technological solutions to allow more customers to benefit from our electronic platforms (Associates, customers, punch out)
Leads projects with various internal and external stakeholders
Measures potential and results
Communicates solutions and acts as a resource person for their use
Technology watch
Keeps up to date on what is being done in the world of ecommerce, both in terms of functionality and technological solutions used

Qualifications:

To join our team, you need:

Bachelor's degree in business, marketing, e-business or other relevant field, or equivalent combination of education and work experience.
5+ years of ebusiness or technology delivery experience in business analysis, functional requirements analysis and product roadmap planning.
Experience in scrum/agile development methodology.
Experience participating in prioritization and backlog improvement/refinement.
Demonstrated experience with analytical and critical thinking skills; ability to use data to break down complex problems and formulate plans.
Experience with ecommerce businesses and the highlevel processes and technologies involved, including ecommerce platforms, web content management, product content management tools, a/b testing tools and website traffic analysis platforms and tools.
Effective bilingual (French and English) verbal and written communication skills to interact with internal stakeholders, vendors, senior management and staff.
Superior problem solving, project management, multitasking, attention to detail and ease of ownership of assigne