Assistant Store Manager - Toronto, Canada - Au Lit Fine Linens Inc.

Au Lit Fine Linens Inc.
Au Lit Fine Linens Inc.
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

ASSISTANT STORE MANAGER - LUXURY RETAIL

AU LIT FINE LINENS

_We do not review resumes without a cover letter.
_


Au Lit Fine Linens is a busy, fast-paced home furnishings company with a new 10,000 square foot location opening in the Design District at Tycos & Caledonia.

(Managers will train for 6 months at our midtown store Yonge St between Davisville & Eglinton before moving to Tycos.)

SALES, LEADERSHIP AND COMMUNICATION.

CUSTOMER SERVICE:

  • Perform and model expertise, knowledge and outstanding sales
  • Provide accurate information and education to customers. Strong product knowledge is key
  • In still in team members the importance of customer service
  • Empower coworkers to use their best judgment in all customer service matters to quickly resolve and address any customer complaints
  • Promote, monitor, and follow up with the team on quality service through training and by acting as a positive role model
  • Promote a smooth consumer experience by being 100% knowledgeable about our products

RESPONSIBILITIES:

  • Meet sales targets and handle all facets of customer service in collaboration with our Store Manager
  • Maintain an open and positive relationship with the Store Manager, the sales team and the customers
  • Be a collaborative, dependable, and respectful role model; communicate positively regarding retail management and company strategies
  • Be confident in a highend, luxury retail environment. (Home decor background a bonus)
  • Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly
  • Maintain positive attitude and morale by recognizing strong performance and service
  • Support the execution of new hire training, product knowledge, and selling tools
  • Support staff development
  • Delegate daily tasks appropriately and effectively
  • Hire people who pursue core passions that relate to our products and culture
  • Inspire employees so that each person contributes to the productivity of the store
  • In partnership with the Store Manager, evaluate all store employees through the performance review process and when necessary, discipline employees consistent with the company disciplinary policies and regularly follow up to ensure expectations are met

MINIMUM JOB QUALIFICATIONS:

  • 35 YEARS RETAIL MANAGEMENT EXPERIENCE
  • A proven track record in outstanding sales
  • Experience in highend, luxury retail. (Home decor background a bonus)
  • Kindness, patience and tolerance
  • Demonstrated ability to build and motivate teams
  • Benchmark customer service and brand skills
  • Ability to give clear directions and set expectations for staff
  • Excellent organizational skills
  • Excel, POS and Word proficient
  • Accuracy and attention to detail
  • Outstanding oral and written communication skills
  • Ability to communicate at all levels of the organization
  • Selfmotivated
  • Ability to train and delegate effectively
  • Problem solving ability
  • Ability to effectively work with and motivate the team
  • Cash handling experience

Salary:
From $50,000.00 per year


Benefits:


  • Dental care
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Toronto, ON M6B 1W6: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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