Educational Technologies Specialist - Etobicoke, Canada - Humber

Humber

Verified Company

Etobicoke, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Educational Technologies Specialist - Digital Learning - FT Support

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience.

Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education.

Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Innovative Learning is dedicated to developing and enhancing teaching innovation and learning across the institution. The department provides a place for conversation and inspiration, to energize and mobilize innovative and evidence-informed teaching practices. It serves as a hub for the Humber community, supporting its vision as a polytechnic education leader.

Innovative Learning is comprised of two key areas that each play a strategic role in developing, delivering, and assessing Humber's learning innovation ecosystem - Teaching Excellence and Digital Learning.

Job Details

Position Title:
Educational Technologies Specialist - Digital Learning

Status:
Full-Time Support

Hours:37.5 hours per week

Department:
Digital Learning

Campus/Location:
North Campus, Lakeshore Campus, Hybrid

Payband / Hourly Rate:
Support H $ $38.75

What you will do:

This Educational Technologies Specialist (ETS) is the primary administrator for Blue Explorance, the tool the College uses to deploy student feedback questionnaires each semester and acts as the primary contact between the vendor's development team and Innovative Learning. The ETS provides regular, back up support for the administration of the LMS. The incumbent will undertake a significant amount of work on database development, maintenance, and administration in support of institutional initiatives. Support for other EdTech tools, integrations, project testing and deployment, and software updates is routine. The ETS also provides tier three support tickets requiring troubleshooting, the rapid development of workarounds and communication to relevant stakeholders in the College. This work requires solid communication skills, and significant experience with current tools, languages and practices related to the tasks described.

The Educational Technologies (EdTech) Specialist duties include:

Develop, maintain and administer a variety of databases and datasets to departmental standards in coordination with ITS
Implementing and supporting a variety of commercial and/or free/opensource software tools
Providing diagnosis and resolution of issues as they relate to the educational technologies software supported in Innovative Learning including but not limited to the LMS, Student Feedback Questionnaire tools, Microsoft tools used for teaching, video hosting platforms and related titles
Remaining aware of the suite of tools employed by the College
Developing and communicating workarounds for bugs and other software issues in a timely manner
Meeting with Humber stakeholders and thirdparty software partners to discuss and advise on projects involving educational technologies
Maintaining uptodate files in a manner consistent with departmental requirements
Sometimes support the coding, testing and maintainance of departmental websites including the integration of APIs where required
Working collaboratively within the department to support members of the Innovative Learning team and the Support Centre

The current suite of software, database and authoring tools in use includes but is not limited to: Blackboard Ultra, Blue Explorance, MS Teams (specifically for web hosting in the classroom), Panopto, Microsoft 365, Wordpress, HTML, CSS, JavaScript, PHP, MySQL, SASS, NodeJS, Python and others.

What you bring to the role:

Education

An advanced 3yr diploma or degree related to educational technologies or computer software
Additional credentials seen as an asset: HTML, CSS, WordPress, JavaScript, JQuery, AngularJS, PHP, Python, MySQL, SASS, NodeJS, NodeJS.

Experience

Minimum 2years experience in an Education Technology environment with evidence of effective project management and strong interpersonal skills.
Experience creating and maintaining databases using current authoring tools.
Experience in a large institutional or similar setting where strong interpersonal skills and communication was effectively demonstrated.

What's In it for you?