Senior Manager, OMNI Channel, Contact Centre - Toronto - York Street
1 week ago
Job Summary
We're inspiring and empowering our people to change the world. Powered by the latest technology,you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes.Responsibilities
- Support sales & account growth: Shape proposals,demos,and estimates;contribute to business developmentandaccount management.
- Support operational engagements like operating models & governance development,
Workforce Management optimization leveraging technical experienceand subject matter specialization
Job description
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