- Take and process reservation calls
- Welcome guests, check in and check out guests
- Guest Orientation
- Deliver amenities (fruit plates, room deliveries
- Answer enquiries regarding the Inn's services and registration by telephone, email and written correspondence, and in person
- Guest Service and Concierge related tasks such as arranging recreation trips and recommending local activities/dining options
- Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
- Must be willing to be part of a world-class Front Office team.
- Completion of a 2-year college program in Hotel Management/Front Desk Operations or equivalent experience (Minimum 2 years' experience in the Service Industry or 1 years of experience in a high-end luxury facility) is necessary.
- Previous Reservations experience is an asset.
- A professional and groomed appearance is required.
- Excellent interpersonal and communication skills, both written and verbal are needed.
- Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills are necessary.
- Working knowledge of Maestro, Microsoft Word and Excel and File Maker Pro are assets.
- Must enjoy working evenings and weekends.
- Valid Class 5 Driver's License.
- A mutual understanding of your employment duration will be determined during your interview.
-
Customer Service Representative
2 hours ago
Budget Car & Truck Rental Tofino, Canada**Quality Long Term Position Available** · **This full time position offers**: · - A competitive salary with an excellent incentive program. · - Stability and flexibility with a BC owned company that has been successful in business for over 50 years. · - A comprehensive benefits ...
-
Member Service Representative 1, Regional
6 days ago
Coastal Community Credit Union Tofino, Canada**Position Type**:Permanent · **Together, Let's Do Great Things** · We're the largest financial institution based on Vancouver Island and the Gulf Islands, and we've got an opportunity for you. We are looking for a **Member Service Representative **to support the Ucluelet and Tof ...
-
Concierge/Guest Service Representative
5 days ago
The Wickaninnish Inn Tofino, CanadaConcierge/Guest Service Representative · Join our Front Office Team as a Concierge and Guest Service Representative where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. · We ...
-
Server
1 week ago
Long Beach Lodge Resort Tofino, Canadaprocesses the,processesthe Please contributevariousakeResponsibilities: · - As a Server with Long Beach Lodge Resort, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our West Coast dining experience. Your warm, personal attention and knowle ...
-
Special Events Manager
3 days ago
Wickaninnish Inn Tofino, CanadaJob opening criteria · The company · Wickaninnish Careers · We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. · While situated in one of the most ...
-
Human Resources and Administration Manager
1 week ago
Tla-o-qui-aht First Nation Tofino, CanadaTla-o-qui-aht First Nation · **Human Resources & Administration Manager** · **Full Time - Permanent** · **Position Summary**: · Oversees and manages the human resources, administrative and office support services for the Tla-o-qui-aht First Nation (TFN). · **Culture Commitment** ...
-
Homemaker
5 days ago
Tla-o-qui-aht First Nations Tofino, CanadaTla-o-qui-aht First Nation · 1119 Pacific Rim Highway Tofino, BC V0R 2Z0 · P: F: · **Homemaker** · **Job Title: Homemaker Job Category: Full-time permanent** · **Department/Group: Health and Community Services Department #: 600** · **Location: Private Residences Rate of pay: $22 ...
-
Human Resources
1 week ago
Tla-o-qui-aht First Nations Tofino, CanadaTla-o-qui-aht First Nation · **Human Resources & Administra** **tion Manager** · **Full Time - Permanent · **Position Summary**: · Oversees and manages the human resources, administrative and office support services for the Tla-o-qi · - aht First Nation (TFN). · **Culture Commitm ...
-
EightSix Network Inc Tofino, BC, CanadaBrowns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drive ...
-
Welcome Ambassador/Valet
2 days ago
The Wickaninnish Inn Tofino, CanadaWelcome Ambassador/Valet · Join our Front Office Team as a Welcome Ambassador where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. · We are dedicated to fostering a culture ...
-
Reservations Agent
3 days ago
The Wickaninnish Inn Tofino, CanadaReservations Agent · Join our Front Office Team as a Reservations Agent where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. · We are dedicated to fostering a culture of b ...
-
Small Groups Coordinator/Reservations Agent
2 days ago
The Wickaninnish Inn Tofino, CanadaSmall Groups Coordinator/Reservations Agent · Join our Front Office Team as a Small Groups Coordinator/Reservations Agent where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel ...
-
Assistant General Manager Browns Socialhouse
2 days ago
Browns Socialhouse Tofino Tofino, Canada Full timeBrowns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drive ...
-
Assistant Manager Browns Socialhouse
3 weeks ago
Browns Socialhouse Tofino Tofino, Canada Full timeBrowns Socialhouse Tofino is currently seeking a assistant manager to join the team. The Assistant Manager position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who ...
-
Assistant General Manager Browns Socialhouse
3 days ago
Browns Socialhouse Tofino Tofino, Canada TEMPORARYBrowns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drive ...
Guest Service Representative - Tofino, Canada - The Wickaninnish Inn
Description
Guest Service Representative
Join our Front Office Team as a Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel.
A Guest Service Representative (GSR) is the Wickaninnish Inn's version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that guest's personal contact throughout their stay. The position offers a great deal of flexibility to "think outside of the box" and positively impact guests' experience. A GSR often has the opportunity to speak with a guest on the phone, make their reservation arrangements, and be the one to greet and check them in upon arrival and bring them to their room to get them settled in
As a Guest Service Representative you will:
Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:
Salary/Wage: $20 per hour
Financial Commitment Incentive available.