Data Validation Coordinator - Mississauga, Canada - SGS

SGS

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Make an impact with SGS With more than 97,000 employees and 2,600 offices and laboratories across the world, SGS is a silent force working hard behind the scenes to deliver quality and integrity to businesses across nine industries.

The primary purpose of this role is to efficiently and effectively review & validate the selfassessment questionnaire submissions of supplier organizations against a set of agreed criteria/program rules.
Engage with suppliers verbally and via written communication to resolve discrepancies or inconsistencies within the SAQ
Highlight incomplete data fields within the SAQ and work with the supplier to resolve
Ensure the submission is in line with program (client) expectations and requirements
Any other task to ensure customer data is progressed at any other stage of the supplier process
Identify any problems or issues within the supplier process and escalate as required
Maintain an accurate and up to date contact log of all customer communication using appropriate backoffice tools

Qualifications

Bachelor's Degree in a relevant field
Minimum 3 years of experience in customer service, data validation or similar roles
Experience/understanding of HSEQ management systems and terminology.
Knowledge of audit and assessment processes
Advanced administrative and customer care experience, ideally within medium to large organizations
Confident in dealing with people of all levels within a variety of organizations
Ability to manage and coordinate multiple projects in a fastpaced, highly professional environment.

**Additional Information