Academic Student Success Advisor - Sault Ste. Marie, Canada - Algoma University
Description
JOB TITLE:
Academic Student Success Advisor
- Staff Bargaining Unit_
DEPARTMENT:
Student Success and Wellbeing
POSITION STATUS:
Temporary, Full-time (35 hours/week)
3-month contract, with possibility of
extension
OSSTF
LOCATION
Sault Ste. Marie
SUPERVISION RECEIVED:
Manager, Student Success
SUPERVISION EXERCISED:
Student Assistants
PRIMARY FUNCTIONS:
A. Enrolment / Academic Advising 25%
B. Registration / Payment 25%
C. Retention / Student Support 25%
D. Administrative / Other Duties 25%
Total 100%
Under the direction of the Manager, Student Success, the Academic Student Success
Advisor is responsible for working in a collaborative environment with the Student Success
Team. This position is responsible for a wide range of services and initiatives necessary for
ensuring excellent student service in the area of Student Success and Wellbeing, including
academic advising, registration, retention-related service and tracking. This position will be
front line/front desk, student centric and service based. Please note the expected hours for
this position will be based on a 35-hour workweek, but will be non-regular to accommodate
service to students, events, etc.
RESPONSIBILITIES
A. Enrolment / Academic Advising (25%)
- Liaise with Recruitment/Admissions staff to transition students from applicant to registrant
- Coordinate annual Academic Orientation for all incoming students
- Responsible for academic advising for first year students, and provide academic advising
- Ensure flow of information, from advising to Student Success planning, to improve
- Participate in ongoing academic advising training, and assist in training, as required (e.g.
training)
- Responsible for directing students through the process of course selection, program
programs, and the students' abilities
- Promote internal awareness of student satisfaction and the importance of services to
- Assist with coordination of annual returning student advising campaign and promotion
- Promote curricular and cocurricular Experiential Learning opportunities
- Promote International Programming Education course registration
- Provide guidance and information to students regarding policies and procedures
B. Registration / Payment (25%)
- Responsible for maintaining current knowledge of the university calendar, degree
- Track student registrationrelated data for retention purposes (e.g. advising access,
- Responsible for noting and tracking patterns related to student registration and
- Use internal programs to process students through advising, registration, and payment
- Maintain uptodate knowledge of sponsorship, OSAP and scholarship eligibility
- Interface between student registration and payment processes, including handling
C. Retention / Student Services (25%)
- Collaborate and follow up with assigned students
- Work collaboratively as part of the Student Success Central team to collect, analyze,
and develop an institutional profile of student activities, needs and preferences
- Promote internal awareness of student satisfaction and the importance of service to
- students
- Support other student success functions as required
- Provide postgraduate advising
- Respond, assist and refer students to mental health supports and services
- Deliver Bounce Back and Early Alert programming to students
- Lead the development and implementation of academic workshops and events to
and Experiential Learning / COOP opportunities)
- Completion of exit interviews with students leaving the university, as required
D. Administration / Other Duties (25%)
- Participation on internal/ external committees, as required
- Function as a resource within the university and the external community on issues related
- Act as a resource to Algoma University Students' Union (AUSU) and Shingwauk
- Anishinaabe Students' Union (SASA)
- Create and distribute surveys to students on satisfaction of service, including annual
- Coordinate Student Success and wellbeing events during orientation week(s) and for
- campaigns
- Update service area content on the university website
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