Restaurant Host - Cambridge, Canada - Cambridge Mill

Cambridge Mill

Verified Company

Cambridge, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join our amazing Cambridge Mill team and work at one of the best restaurants in the KW region. Create incredible guest experiences in our historic restaurant with stunning views from every window.

You are passionate about providing memorable guest experiences.
You enjoy working as part of a team and supporting those around you.
You have 23 years of customer service experience
You have at least 1 year of experience in a Restaurant Host role
You are Smart Serve Certified
You are looking for a position with endless growth opportunities.

Duties & Responsibilities

Proudly represent the host team
Continually look for ways to increase efficiency and productivity, suggest new processes and procedures to raise the bar on service and effectiveness of host position
Gain a thorough understanding of OpenTable and Micros software to maximize floor plans and reservations; share knowledge of software systems with other team members

- answering questions or direct inquiries appropriately and in a timely manner

Present a welcoming & inviting front door aesthetic by keeping entrances, outdoor walkways clean and tidy and ensuring host area and coat check is uncluttered, wellstocked and organized
Direct and instruct the dining room staff on customer needs and special requests
Look ahead at future reservations to ensure all details are in place and all departments are informed of upcoming requirements
Maintain guest database, update details at each opportunity, strive to expand guest profiles to elevate service and be able to anticipate needs
Act as an ambassador of the property, a liaison between guests and management, sales team, team members
Continually seek ways to provide outstanding service, demonstrating for other hosts how to exceed guests' expectations

Advantages to being part of the Cambridge Mill Team

Competitive wages
Benefits for permanent fulltime employees
Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
Training and Development to support personal & professional growth
Career opportunities across all Pearle Hospitality properties
A fun place to work with an amazing team & company culture
An opportunity for further development into Management roles
Pearle Hospitality and affiliated companies, including Cambridge Mill, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._