Educational Technology Support Specialist - Victoria, Canada - University of Victoria

University of Victoria

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Organizational Unit- University of Victoria -> VP Academic -> Learning and Teaching Support and Innovation- Posting Close Date

6 July 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.

0- Salary Grade- $67, $87, Additional Posting Information- N/A- Salary posted will be pro-rated based on FTE- Classification- SG9- Employee Group:

PEA
Regular
# of Hires Needed
2
Category
Education, Training, and Library
About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada's best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria's diverse academic programs, world-class research and commitment to civic engagement.

The salary range for this position is:

Recruitment range:
$67,040- $73,911 starting salary determined by the PEA Collective Agreement.

Performance range:
starting salary to max of $87,175 is available through annual performance increases.

_ This position is eligible for a Hybrid Work Arrangement_

Job SummaryReporting to the Manager, (TIL), the Educational Technology Support Specialist provides learning technology support to Faculty members, instructors, staff, and students. This position also requires the ability to think quickly on your feet, as you assist the array of clients. The position works collaboratively with other team members to design, create, write and deliver concise, easy to understand solutions for the team and community.

A major part of the job is trouble shooting client support and requires familiarity with providing remote client support or remote assistance to faculty or students.

Job RequirementsThis position requires a BA Degree in a relevant technical discipline related to teaching and learning and at least three years of working in an education environment.

In addition this position requires the ability to:

Understand the needs of students, faculty and staff
Work with clients who are not always technology savvy
Work individually and in a team environment
Interpret and write technical documentation for the layperson
Think critically about situations and propose solutions
Use a multiple browsers, and the MS office suite
Work with different media platforms

As well as:

Proficiency with media integration in a learning environment
Positive attitude and interest in helping others
Willingness to learn and convey materials easily to clients
Patience and empathy
Sense of accountability with your work
Working knowledge of how courses are taught and technology can be used to teach
Working knowledge of how the internet and the web work, and what their limitations are
The position requires working familiarity with learning technology platforms and social media platforms.
Knowledge of learning technology, such as Brightspace, WordPress, Zoom, Teams, iClickers, Kaltura, and Crowdmark and how each platform can be optimally used in different scenarios
Strong client services aptitude
Familiarity with new learning technologies and pedagogies
The ability to work one on one with faculty and in a workshop environment with faculty or other users
Familiarity with the online learning environmentlecture capture, blended learning, and multiaccess learning
Familiarity working in the higher education environment
Taught courses in a higher education environment
MA in Education or Education Technology
MA in Fine Arts/Visual Arts/Design
Experience with different media platforms creating and editing video

Territory acknowledgement

We acknowledge and respect the lək̓wəŋən peoples on whose traditional territory the university stands and the Songhees, Esquimalt and W̱SÁNEĆ peoples whose historical relationships with the land continue to this day.

Equity and Diversity Statement
**Accessibility Statement