Building Operator - Ottawa, Canada - Epic Investment Services

Epic Investment Services
Epic Investment Services
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Building Operator - Ottawa

The Building Operator ensures that the day to day operations of all properties in the portfolio are managed and
maintained in a safe and environmentally responsible manner to the highest level of operational efficiency. This
position performs preventative, demand and corrective maintenance of mechanical operating equipment, building
systems, building envelope and grounds as well as liaises and addresses tenant issues and concerns.


Your Responsibilities:

  • Establish with the Commercial Property Manager a regular schedule of visits to each property to monitor
the activities of tenants, landlord contractors, inspect the ongoing operation of building systems (HVAC,
life safety, security, plumbing), observe the general appearance of the building common areas (interior
and exterior), making note of irregularities, vandalism, damage, garbage, deficiencies, etc. and taking the
appropriate corrective action.

  • Review, monitor and inspect all building functions including mechanical and electrical areas and
provide direction to trades in maintaining first class standards of building operations and services.
Tasks include decisions for various operational modes, equipment logs, inspections, chemical tests,
filter changes and temperature concerns.

  • Periodically tour clients, investors, and consultants through the portfolio.
  • Become familiar with the maintenance clauses in the Leases in order to be able to distinguish between
Tenant and Landlord responsibilities for repairs.

  • Schedule site visits (and follow up visits as needed) to the appropriate properties at the relevant time of
year with landscapers, snowplows' contractors, HVAC companies, security companies for the purpose of
reviewing their work, documenting deficiencies or incomplete work, and obtain pricing for work outside
the contract. Provide access to the properties to landlord consultants, real estate brokers, and other
persons as directed from time to time by the Commercial Property Manager.

  • Respond to maintenance and repair requests from the Commercial Property Manager or tenants in a
timely fashion either, directly or through company approved contractors and ensure that all work is
properly authorized, supervised and completed properly at the quoted-cost provided. Establish effective
working relationships with each tenant by regular site visits and prompt follow-up to inquiries, questions,
and complaints.

  • Periodically review all service contracts, and agreements in force to ensure the best practices and
value are being achieved. Recommend changes (to the Commercial Property Manager) to contract
terms or obtaining competitive quotes from other contractors.

  • Assist the Commercial Property Manager with major work projects approved for each property (paving,
roofing, capital replacement, leasehold construction, etc.) by developing scope of work criteria, obtaining
prices from contractors, supervising work on behalf of the landlord.

  • Review all invoices and PO's relevant to the position to verify pricing and the work, service, or material
that has been performed or received. Respond to the Commercial Property Manager request to help
explain variances in actual expenses vs. budget.

  • Assist in the annual preparation of an expenditure budget for each property by completing a property
inspection and deficiency report for each property detailing all required work needed for the coming
year and obtaining prices for work supplies or services. Assist in keeping the overall expenditures
within the approved final budgets by regular review of costs with the Commercial Property Manager.

  • Actively participate in the afterhours oncall rotation as required.
  • Deliver memos and notices to tenants or assist with special tasks such as lease termination, tenant
move out, move in inspections, parking lot control as needed.

  • Complete all tasks in a timely manner and to the standards and polices of the company and within the
framework of an annual budget and strategic objectives established for each property.

  • Ensure adherence to WHMIS, Health & Safety programs, and other operational directives as well as
attend after hours building emergencies.

  • Follow energy management practices for lighting and HVAC and seek to identify areas for
improvement.

  • Where required, perform chemical tests on building water systems including chilled water back up,
base building and tenant generators.

  • Prepare and submit reports based on operations as may be required, including weekly/monthly building
inspection reports.

  • Ensure compliance with Epic policies and procedures including participation in ongoing job related
training.

  • Uphold all Epic values in tasks and duties completed and act with PRIDE. Maintain
    professionalism,

respectfulness,

integrity ̧

drive and

efficiency throughout all interactions and decision making duties.

  • All other duties as required.

Qualifications:

Job Specific - Technical

  • Wor
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