Provider Support Coordinator - Québec, Canada - Circle Medical

Circle Medical
Circle Medical
Verified Company
Québec, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

ABOUT US


Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years.


Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet.

Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.


Our focus on building directly for our patients and providers to address serious care accessibility issues has enabled us to grow over 3X year-over-year.

We're now using our most recent round of funding from WELL Health, backed by Sir Li Ka-shing, to continue building out our hybrid in-clinic and telemedicine model across all fifty states.

More about us can be found on our website.



DESCRIPTION
We are currently looking for a Provider Support Coordinator to join the TPT Success team at Circle Medical Technologies. As we continue to grow, we are constantly searching for exceptional talent to be a part of our team. This position is full-time in office, and will be based out in our Montreal office located in Mile-End.


WHAT YOU'LL DO:


  • Respond promptly to inquiries and requests from Telemedicine Providers
  • Collaborate crossfunctionally with other support teams to address provider issues and ensure timely resolution
  • Communicate schedule changes with patients via our chat system
  • Update, track, and maintain provider data and patient charts
  • Promote the use of Best Practices and report provider callouts
  • Regularly report provider feedback and issues to management
  • Performs other related duties as assigned by your manager

WHAT YOU'LL BRING:


  • At least one year of related experience required
  • Excellent verbal and written communication skills in English
  • Strong attention to detail and time management skills
  • Strong interpersonal and customer service skills
  • Ability to be selfsufficient and resourceful when problemsolving
  • Proficiency with Google Suite/Workspace or related software, with the ability to quickly learn new software needed to support our remote telemedicine working environment
  • Ability and eagerness to adapt to a fastpaced environment and quickly learn new workflows.

WHAT WILL GIVE YOU AN EDGE:

  • Proven track record with other startups or VC-funded companies
  • Familiarity with the teams and roles within a healthcare organization
  • Prior experience in a healthcare or tech setting as a customer success agent

COMPENSATION


In alignment with our values, Circle Medical has transparent salaries based on output levels, and options to trade cash for stock.

This is a full-time, hourly, non-exempt position with a rate range of $21 - $23 CAD

  • Montreal Office Benefits:_
  • Sick leave and vacation, accrued and eligibility after 90days
  • Plus 10 annual paid Holidays
- $500 annual education and development reimbursement

  • Extended Health Benefit for eligible Employee and Defendants, enhancing local provincial coverage + life & disability
  • Wellness perks, including discounts for mental health programs and online wellness courses
  • Weekly inoffice team lunches
Circle Medical is an equal opportunity employer and affirmatively seeks diversity in its workforce.

Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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Provider Support Coordinator


À PROPOS DE NOUS


Circle Medical est le fournisseur de télémédecine qui connaît la croissance la plus rapide aux États-Unis et a connu une croissance incroyable de plus de 200 % par an au cours de chacune des deux années précédentes.


Circle Medical est une startup de soins de santé Y-Combinator financée par du capital-risque et dont la mission est d'apporter des soins primaires de qualité et agréables à tous les habitants de la planète.

Construits par des médecins, des ingénieurs et des concepteurs de haut niveau, notre pratique médicale et la technologie sous-jacente ont été pionnières dans la façon dont les gens trouvent et reçoivent des soins.


Notre concentration sur la construction directe de solutions permettant à nos patients et à nos prestataires de résoudre de graves problèmes d'accessibilité aux soins nous a permis de croître de plus de 3 fois d'une année sur l'autre.

Nous utilisons désormais notre plus récente ronde de financement de WELL Health, soutenue par Sir Li Ka-shing, pour continuer à développer notre modèle hybride de clinique et de télémédecine dans les cinquante États.

Pour en savoir plus sur nous, consultez notre site Web.


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