Patient Registration Clerk - Toronto, Canada - St. Michael's Hospital
Description
DUTIES & RESPONSIBILITIES:
- Registers patients for inpatient and outpatient, quickly and accurately with the utmost in customer service.
- Preregisters patients for inpatient and outpatient visits.
- Collects accommodation and insurance information and payment for services where applicable.
- Responds to inquiries made by patients and visitors.
- Responds to telephone inquiries and forwards calls where appropriate.
- Liaises with patients, other department staff, and external customers.
- Assists with other tasks as required in Admitting and other registration areas.
QUALIFICATIONS:
- Minimum accurate typing speed of 40wpm required.
- Previous data entry experience required.
- Excellent interpersonal, communication (oral and written) and organizational skills.
- Ability to prioritize duties, problem solve and accurately carry out detailed work in a fast paced environment.
- Demonstrated ability to interact with others in a cooperative, facilitative and professional manner through all circumstances.
- Must have an excellent punctuality and attendance record.
- Knowledge of medical terminology.
- Previous experience in a hospital Admitting or registration department would be an asset.
- Demonstrated commitment to the mission and values of St. Michael's Hospital.
HOURS:
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