CLDRSRC8565 - UX Researcher - Toronto, ON, Onsite/Hybrid Role - Toronto, ON MA N
1 month ago

Job summary
We are seeking a User Experience Researcher to work closely with our Customer Experience and UX Senior Managers and Leads to collect data, analyze existing workflows, processes and templates.The ideal candidate will have extensive knowledge and hands-on experience with user experience (UX) and customer experience (CX) research methodologies,
as well as strong documentation skills.
Responsibilities include formalizing and documenting efficient repeatable research processes for CX teams,
communicating feedback to the Senior Manager on progress blockers,
and performing other duties assigned by management.
Job description
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