Operations Manager - North York, Canada - Caffe Cinquecento

Caffe Cinquecento

Verified Company

North York, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Operations Manager

Company:
Boccaccio Ristorante and Caffè Cinquecento

Location:
[Insert Location]

Responsibilities:

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Staff Management: Supervise and motivate a diverse team of restaurant staff, including servers, kitchen staff, and administrative personnel. Provide training, guidance, and support to ensure high levels of performance and customer satisfaction.
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Inventory Control: Oversee inventory management processes, including ordering, receiving, and maintaining stock levels of food, beverages, and supplies. Implement efficient inventory control measures to minimize waste and optimize cost-effectiveness.
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Quality Assurance: Maintain high standards of food quality, presentation, and service consistency. Conduct regular inspections and audits to ensure compliance with health and safety regulations, as well as company standards.
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Customer Service: Foster a positive and welcoming atmosphere for guests, ensuring exceptional customer service at all times. Address guest inquiries, concerns, and feedback promptly and professionally to enhance the overall dining experience.
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Financial Management: Monitor and manage restaurant finances, including budgeting, forecasting, and cost analysis. Implement strategies to maximize revenue, minimize expenses, and achieve financial objectives.
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Compliance: Ensure compliance with all relevant laws, regulations, and licensing requirements, including food safety standards, labor laws, and alcohol service regulations. Stay informed about industry trends and best practices to maintain a competitive edge.
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Helping on the Floor: Assist with restaurant operations by providing support on the floor as needed, including helping with serving, bussing tables, and ensuring smooth service flow during busy periods.
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Working with CEO and Core Office: Collaborate with the CEO and core office team to develop and implement strategic initiatives, policies, and procedures aimed at enhancing operational efficiency and profitability.

Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
Proven experience in restaurant management, with a focus on Italian cuisine highly desirable.
Strong leadership skills, with the ability to inspire and motivate teams to achieve excellence.
Excellent communication, interpersonal, and problemsolving abilities.
Detailoriented, with a keen eye for quality and consistency.
Proficiency in MS Office and restaurant management software.
Knowledge of Italian language and culture is a plus.

Salary and Benefits: