SDR Enablement Specialist - Toronto - Resolver, a Kroll Business

    Resolver, a Kroll Business
    Resolver, a Kroll Business Toronto

    3 days ago

    Description

    Overview


    Reporting into the Director, Sales Enablement and Operations, the SDR Enablement Specialist empowers our Sales Development Representatives (SDRs) and supports SDR Managers through impactful enablement programs. The role designs, administers, and executes onboarding and ongoing training experiences that drive SDR performance and opportunity generation. You will define, develop, and deliver sales development methodologies, best practices, and tools to help SDRs succeed in a fast‑paced, dynamic environment.

    Responsibilities

    • Training and Coaching (30%)
      Design and deliver SDR‑specific training programs – onboarding, cold calling, prospecting, email outreach, social selling, and tech stack utilization. Provide value‑messaging training using customer stories, marketing collateral, and competitive insights. Measure success by reduced time to productivity and improved conversion rates.
    • Content Development (35%)
      Create, curate, and maintain SDR enablement materials (playbooks, guides, processes, messaging resources). Ensure content is organized and easily accessible.
    • Process Optimization (15%)
      Identify gaps and recommend improvements to increase connect‑to‑meeting and meeting‑to‑opportunity conversion rates. Work with Marketing and Sales Operations to manage and optimize the SDR tech stack.
    • Performance Measurement (15%)
      Develop and maintain reporting on enablement program effectiveness and SDR progression. Track impact on efficiency, opportunity attainment, and conversion metrics.
    • Cross‑Functional Collaboration (5%)
      Partner with Product Marketing and SDR Leaders to translate product knowledge into actionable messaging and training. Align SDR enablement initiatives with AE enablement programs.

    Qualifications

    • 2+ years in an SDR role, Sales Enablement, SDR Management, or a related field.
    • Strong understanding of SDR workflows, prospecting strategies, and sales methodologies.
    • Excellent communication and presentation skills.
    • Experience with sales tools and CRM systems (e.g., Salesforce, Outreach, SalesLoft).

    Benefits

    • Health & Wellness: 100% paid health, dental, and vision coverage from day one.
    • Professional Development: external learning budget, regular workshops, e‑learning, career development and coaching programs.
    • Vacation: no accrual clock – average 3‑4 weeks off per year.
    • Parental Leave: 100% top‑up for 15 weeks and a bonus 5 weeks for birth mothers.
    • RRSP Matching: up to 2.5%.
    • Flexibility & Trust: choice of remote, in‑office or hybrid based on role needs.
    • Office Perks: snacks, beverages, ping‑pong, karaoke, lunch, and games.

    How to Apply


    If you're eager to thrive in a highly collaborative environment and are committed to making a difference, we'd like to meet you. We appreciate all interest and will respond to qualified candidates.

    Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [email protected]

    Legal Required Statements


    Resolver is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, disability, or any other protected characteristic.


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