user support technician - Brampton, Canada - 10960918 CANADA INC.

    10960918 CANADA INC.
    10960918 CANADA INC. Brampton, Canada

    2 weeks ago

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • College/CEGEP
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Provide customer service
    • Experience

    • 1 year to less than 2 years
    • Other benefits

    • Other benefits
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 30 hours per week