- Education:
- Expérience:
- Bachelor's degree
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- 2 years to less than 3 years
- Durée de l'emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
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help desk specialist
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IO Solutions Contact Center Inc Charlottetown, CanadaEducation: Bachelor's degree · Experience: 2 years to less than 3 years · Tasks · Give access to computer networks · Report on the performance of computer systems and networks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and ...
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